Lucia Mercado

Enroll Guest.

• Scheduled appointments and managed calendars for prospective students.
• Maintained a professional demeanor while interacting with internal and external customers via phone or email.
• Maintained a good relationship with co-workers and the boss.
• Gave campus tours to prospective students and their families. As well as large groups of students coming for an event.
• Answered and directed phone calls to appropriate staff members.
• Managed front desk operations such as answering phones and responding to emails.

Enroll in Admissions.

• Managed front desk operations such as answering phones and responding to emails.
• Answered and directed phone calls to appropriate staff members.
• Maintained a professional demeanor while interacting with internal and external customers via phone or email.
• Managed daily office operations and maintained a clean and efficient workspace.
• Entered transcripts from incoming freshmen and entered any test scores.
• Interacted with students during events held at Andrews University.
• Maintained a good relationship with co-workers and the boss.

Spanish Teacher's Assistant.

• Helped students master assignments and reinforced learning concepts presented by teachers.
• Tutored students with their Spanish homework.
• Proctored examinations and monitored for cheating.
• I taught concepts in class when the teacher had to step out.
• Distributed and collected tests and homework to prepare for grading by head teacher.
• Graded assignments and tests and documented results into filing systems.
• Created and maintained a safe and engaging learning environment for all students.
• Graded assignments and exams in a timely and fair manner.
• Kept the classroom clean and organized for the students' learning environment.

Math Teacher's Assistant

• Helped students master assignments and reinforced learning concepts presented by teachers.
• Helped students master learning concepts through one-on-one and small group tutoring.
• Distributed and collected tests and homework to prepare for grading by head teacher.
• Graded assignments and tests and documented results into filing systems.
• Created and maintained a safe and engaging learning environment for all students.
• Graded assignments and exams in a timely and fair manner.
• Kept the classroom clean and organized for the students' learning environment.

• Supervised a team of janitors to ensure completion of daily tasks.
• Monitored inventory levels of cleaning products and equipment, ordering new materials as needed.
• Maintained records of all personnel assigned to each task, including hours worked.
• Swept and damp-mopped stairways and hallways.
• Mixed water and detergents or acids to prepare cleaning solutions.