Lucie Sorenson
Bloomington
Summary
Hardworking and passionate job seeker with strong organizational, and people skills eager to secure entry-level Operator position. Ready to help team achieve company goals, and represent the company with pride.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Lincoln Heritage Life Insurance
11.2024 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Behavioral Health Technician
Indiana Center for recovery
02.2024 - 11.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
Sales Associate/Cashier
Goodwill Industries
03.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Server
Fairfax bar and grill
06.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Medical intern/ CCMA in training
Hoosier Hills
08.2021 - 05.2022
- Demonstrated adaptability by swiftly rotating through multiple departments, broadening clinical skills and expertise across various specialties.
- Managed time effectively, prioritizing patient care while balancing administrative tasks and educational requirements.
- Ensured accuracy of patient records by diligently updating their information after every consultation or procedure.
- Remained current on latest medical advancements through continuous learning efforts such as attending seminars, workshops, and conferences.
- Provided compassionate care during challenging situations, offering emotional support to patients and families facing difficult diagnoses or treatments.
Team Member/Team Lead
Noodles & Company
06.2021 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Bloomington High School North
Bloomington, IN05.2022
Skills
- Time Management
- Customer service
- Communication skills
- Leadership
- Adaptive problem solving
- Safety protocols
Certification
- Driver's License
- Life Insurance license
- November 2024 to November 2025
Timeline
Life Insurance Agent
Lincoln Heritage Life Insurance
11.2024 - Current
Behavioral Health Technician
Indiana Center for recovery
02.2024 - 11.2024
Sales Associate/Cashier
Goodwill Industries
03.2023 - 07.2023
Server
Fairfax bar and grill
06.2022 - 09.2022
Medical intern/ CCMA in training
Hoosier Hills
08.2021 - 05.2022
Team Member/Team Lead
Noodles & Company
06.2021 - 10.2021
High School Diploma -
Bloomington High School North
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