LUCY DAISY S A
Bengaluru
Summary
Results-driven professional with expertise in financial analysis and operations management, honed at RBC Brewin Dolphin. Proficient in Excel and SAP, I excel in decision-making and critical thinking, delivering high-quality financial data and enhancing operational efficiency. Proven track record in improving customer satisfaction and streamlining processes in retail environments.
Overview
7
7
years of professional experience
Work History
OPERATIONS ADMINISTRATOR- MARKET DATA
RBC BREWIN DOLPHIN
NEWCASTLE
05.2022 - 11.2022
- Gained proficiency in Excel, Bloomberg Terminal, Avaloq, SIX iD, ICE Data Services. Performed essential time- critical pricing tasks preceding the start of the trading day.
- Conducted extensive research using multiple data vendors and other sources to compile and maintain accurate financial data to ensure high quality of stick valuation on internal databases.
- Supported project deliveries & trades liaising with other teams and investment managers in a timely manner with attention to detail.
Assistant Retail Store Manager
PREMIER CONVIENIENCE STORE
NEWCASTLE
08.2020 - 04.2022
- Directed customers effectively, ensuring high levels of organization in store operations.
- Replenished merchandise to maintain optimal inventory levels and presentation standards.
- Produced regular sales reports to analyze data and identify areas for enhancement.
- Engaged with customers to provide assistance and resolve complaints efficiently.
- Streamlined point-of-sale processes through strong arithmetic and computer skills.
- Implemented strategies that increased store sales and improved customer satisfaction.
FINANCIAL ANALYST
NORTHERN TRUST PVT. LTD. (INDIA)
BENGALURU
08.2017 - 12.2018
- In order to aid management in creating strategic planning and operational decisions, monthly and annual reports that summarized financial data were developed. used client tools to analyze O2C process, reconcile bank's daily sales deposit, and find root of or solution for imbalanced amount.
PROCESS ASSOCIATE
DXC TECHNOLOGY PVT. LTD. (INDIA)
BENGALURU
09.2015 - 07.2017
- Dealing with incoming bills and invoices from vendors and suppliers for the items and services the company has purchased.
- End-of-day authorization, execution, and approval of invoice payments utilizing the SAP tool for P&G Client.
Education
BACHELOR OF COMMERCE -
ST. Philomena’s College
Mysuru, INDIAMASTER’S IN BUSINESS WITH FINANCIAL MANAGEMENT -
Northumbria University
Newcastle, UKSkills
- Decision making
- Communication skills
- Multi-tasking
- Critical thinking
- MS Office proficiency
- SAP expertise
- SQL Server knowledge
- ERP systems management
- Point of Sale systems
- Inventory management
Timeline
OPERATIONS ADMINISTRATOR- MARKET DATA
RBC BREWIN DOLPHIN
05.2022 - 11.2022
Assistant Retail Store Manager
PREMIER CONVIENIENCE STORE
08.2020 - 04.2022
FINANCIAL ANALYST
NORTHERN TRUST PVT. LTD. (INDIA)
08.2017 - 12.2018
PROCESS ASSOCIATE
DXC TECHNOLOGY PVT. LTD. (INDIA)
09.2015 - 07.2017
BACHELOR OF COMMERCE -
ST. Philomena’s College
MASTER’S IN BUSINESS WITH FINANCIAL MANAGEMENT -
Northumbria University
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