Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Gomez

New Albany

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Store Team Member

Oreily's Auto Parts
JEFFERSOVILLE
03.2024 - Current
  • Assisted in stocking shelves with merchandise.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Handled returns and exchanges according to company policies.
  • Described merchandise and explained use, operation and care.
  • Managed opening and closing duties such as setting alarm systems, locking doors.
  • Answered store and merchandise questions and led customers to wanted items.
  • Provided product knowledge to customers and answered inquiries.
  • Greeted customers to determine wants or needs.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Maintained records related to sales for store management.
  • Processed returns and exchanges according to company policy.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers with carry-out orders from the store.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Bagged or packaged purchases and wrapped gifts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers and provided excellent customer service.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.

TEAM MEMBER

McDonald's Restaurant
CLARKSVILLE
03.2022 - 02.2024
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Resolved customer complaints regarding food quality or services provided.
  • Managed portion control using correct utensils during preparation and plating.
  • Checked completed orders for correct quantity and quality.
  • Received and stored food and supplies.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Front End Developer

Krogers Grocery Store
NEW ALBANY
09.2021 - 02.2022
  • Marked and labeled containers, container tags or products using marking tools.
  • Bagged customer items in alignment with industry best practices.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Communicated effectively with other team members regarding job expectations and performance standards.
  • Scanned items and checked pricing on cash register for accuracy.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Issued receipts, refunds, credits or change due to customers.

Education

New Albany High School
New Albany, IN
09-2023

Skills

  • Effective communication
  • Microsoft applications proficiency
  • Time management
  • Sanitation practices
  • Inventory management
  • Visual merchandising
  • Sales promotion
  • Cash handling
  • Store maintenance
  • Problem solving
  • Trend awareness
  • Money management
  • Safety and cleanliness standards
  • Product demonstration
  • Cleanliness and hygiene
  • Return and Exchange Handling
  • Reliability and punctuality
  • Verbal and written communication
  • Decision-making
  • Merchandise recommendations
  • Cross-selling techniques
  • Workplace safety
  • Team supervision
  • Multilingual communication
  • Speech clarity
  • Professionalism

Languages

English
Professional
Spanish
Professional

Timeline

Store Team Member

Oreily's Auto Parts
03.2024 - Current

TEAM MEMBER

McDonald's Restaurant
03.2022 - 02.2024

Front End Developer

Krogers Grocery Store
09.2021 - 02.2022

New Albany High School
Luis Gomez