Luka Okwumabua

IT specialist with over seven years of expertise in desktop support, hardware troubleshooting, and LAN issues. Demonstrated success in providing Tier 1 technical support and resolving intricate problems swiftly. Committed to improving IT operations and user satisfaction through strong analytical and problem-solving skills. Resourceful Laptop Technician known for efficient task completion and exceptional customer service. Skilled technician with experience in repairing and maintaining computers, automated teller machines, and various office machinery. Known for diagnosing technical issues quickly and implementing effective solutions. Strengths include strong problem-solving skills, in-depth knowledge of electronic systems, and the ability to work efficiently under pressure. Contributed to reducing equipment downtime significantly through proactive maintenance and rapid response to service requests. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

A+ certification volunteer|Teyrachi Foundation Inc., April 2024

• More than just a tech expert, Luka is a well-rounded individual who knows how to balance precision with personality Whether he’s troubleshooting complex systems or exploring new interests outside the digital world, Luka brings dedication, curiosity, and balance to everything he does It’s this blend of technical skill and human touch that truly sets him apart.