Proficient host with experience in team collaboration and operational support. Known for optimizing seating arrangements and training new staff, contributing to seamless service delivery and improved guest experiences.
Overview
2
2
years of professional experience
Work History
Host
Pine Valley Country Club
06.2024 - 04.2026
Greeted and seated guests, ensuring prompt and friendly service.
Managed reservation system to optimize seating arrangements.
Coordinated with kitchen and wait staff to facilitate smooth operations.
Assisted in training new hosts on customer service standards.
Monitored dining area for guest satisfaction and addressed concerns promptly.
Collaborated with management on special events to improve service delivery.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.