Results-driven brand manager with 8 years of experience in developing and executing impactful brand strategies. Proven success in increasing brand market share by 20% and enhancing customer loyalty by 15%, demonstrating a strong ability to drive growth and engagement. Expertise in leading cross-functional teams to deliver projects on time and within budget, fostering collaboration and innovation. Committed to leveraging data-driven insights to optimize brand performance and achieve strategic objectives.
Sales execution & implementation
• Planned and delivered volume, revenues, and profit targets monthly in North Bengal & Sikkim. Delta 6% MS gain over last year
• Reviewed branding, infrastructure, manpower and signed off corrective plan
• Trained dealer team on systems, processes, and usage of applications
• Evaluated and pre-approved all exchange cases
• Planned and driven BTL activities
• Daily review of pipelines versus targets
• Ensure adherence to inventory days target
• Validated every valuation versus system entry
Relationship Management:
• Ensured the dealer's relationship is maintained through constant interactions, resolution of dealer issues, and drive dealer volumes
• Identified and reviewed gaps in the dealer performance and strengthen the non-performing dealers
• Ensured periodic review of dealer operations to drive implementation of sales and marketing initiatives
• Maintained the relationships with the market i.e brokers, influencers, financers, RTO agents etc.
• Managed day-to-day sales operations through dealership team
Developed and executed plans to boost channel performance.
Achieved distribution and effective coverage plans via frontline.
Attained flawless store targets to drive excellence in category growth execution.
Implemented targeted initiatives to drive category expansion.
Drove premiumization of portfolio by implementing range selling strategies.
• Ensured customer engagement across channels
• Team Development
• Develop & Coach front line team
• Recruit for right talent and ensure no vacancy exists in market
• Process Adherence
• Adhere to sales operating procedures
• Provide timely and accurate required MIS
• Effective and efficient utilization of trade spends and manpower budget
Sustained hygienic conditions in market.
• Ensured increased distribution coverage & merchandising
• Ensured proper coverage of the outlets in the area assigned to the distributors
• Managed claims
• Ensured FIFO in distributors' warehouse and outlets
• Market intelligence
• Research & analyze sales options
• Visibility of range of products
• Understood the salience of the outlets for the products
• Tracking high volume & image driven outlets
• Worked on the viability of the distribution partners
• Negotiating with the customers and intervening in the operational issues
• Building relationships with clients and customers
• Preparing sales budget & forecasting
• Training of distributor salesmen and logistics staff to gather relevant information
reporting Learning
• Responsible for sale of over Rs. 18 crores in 4 quarters
• 4 stars out of 5 rating in last financial year based on performance
• Direct coverage of 600 & above counters
• Area growth by 36%