Luv Shrivastava
Delhi
Summary
Dynamic and results-driven operations leader with a strong background in revenue optimization, strategic planning, and data-driven decision-making. Adept at leading cross-functional teams, enhancing supplier relationships, and driving process improvements to achieve business goals. Committed to leveraging insights and collaboration to deliver operational excellence and foster team success.
Overview
9
9
years of professional experience
Work History
Team Leader, Operations & Price Optimisation
Carlson Wagonlit Travel India Pvt. Ltd
06.2022 - Current
- Supervising and mentoring team members to ensure optimal performance.
- Monitoring KPIs and conducting regular performance reviews.
- Implementing process improvements to enhance operational efficiency.
- Coordinating with cross-functional teams to resolve issues and streamline workflows.
- Providing training and support to new team members.
- Validating airline contracts are filled correctly or not.
- Supplier management and revenue optimization by Performing competitive analysis and communicating benchmarking to the management/airline.
- End on End testing of Internal tools for smooth functioning via automation.
Associate team leader, Pricing & Air Fare Data Analyst
Fareportal India Pvt. Ltd
04.2017 - 06.2022
- Strategizing to boost revenue and maintain a competitive advantage among competitors.
- Enhancing pricing algorithms and ensuring fare parity across different platforms.
- Analyzing XML Metas like Kayak, Skyscanner, and Tripadvisor to optimize market share.
- Conducting comprehensive market research, both quantitative and qualitative, on competitors' strategies.
- Revenue optimization by analysing the historical sale data.
- Supplier relation management Providing competitive analysis to airline representatives to enhance commissions and secure private fares.
- Ensuring airline contract compliance and collaborating with the tech team to address bugs and improve revenue.
- Monitoring special airline fares and proactively communicating with airlines to reinstate expiring fares.
Team Member, GDS
Reservation Data Maintenance (I) Pvt.Ltd.
03.2016 - 04.2017
- Working as a troubleshooter Airline and Travel Agent to ensure Debit memo is valid or not.
- Helps tech team to enhance Amadeus algorithms to avoid loss to the management.
- Fare filling through Fare Expert.
Education
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
Gujarat01.2015
Higher Secondary -
CBSE Board
Kendriya Vidyalaya01.2012
Secondary -
CBSE Board
Kendriya Vidyalaya01.2010
Skills
- Leadership & Team Collaboration
- Persuasion & Interpersonal Communication
- Revenue Optimization & Business Development
- Strategic & Business Planning
- Operations Management
- Data Analysis (SQL, Power BI) & Reporting
- Presentation & Communication Skills
- Microsoft Office Suite (Word, Excel, Access)
- GDS Expertise (Amadeus, Sabre)
- Fare analysis
- Supplier management
- Market research
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Team Leader, Operations & Price Optimisation
Carlson Wagonlit Travel India Pvt. Ltd
06.2022 - Current
Associate team leader, Pricing & Air Fare Data Analyst
Fareportal India Pvt. Ltd
04.2017 - 06.2022
Team Member, GDS
Reservation Data Maintenance (I) Pvt.Ltd.
03.2016 - 04.2017
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
Higher Secondary -
CBSE Board
Secondary -
CBSE Board
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