Lyann Dandge

Reporting to Country Medical Director & Head Commercial Excellence

• Managing day-to-day administrative needs of the Department, including organizing calendar, preparing confidential correspondence, scheduling meetings, scheduling appointments, arranging and co-coordinating telephone conferences across different time zones
• Providing Sales Force Excellence reports for field staff.
• Organizing external business meetings & conferences, travel arrangements - itinerary, tickets, hotel reservations, car hire, travel claims, Visa arrangements and luncheons
• Handling correspondence independently, Drafting letters, Operation contracts, Annual maintenance contracts, preparing Quotations, Performa Invoices, Dispatch notes, Purchase Orders, GRN, Imports etc.
• Mails, and also assist to prepare management presentations
• Consolidating weekly / fortnightly / monthly reports, etc
• Maintaining all records, files and documentation including records of expenses - travelling, telephone, fax etc.
• Drafting minutes of the meetings, circulars, agreements, inter office Memos, and other relevant business documents
• Carrying out administrative functions like manpower management, attendance, leave records, records of tools and tackles
• Arranging and coordinating interviews [personal/tele-con] with candidates
• Following up for salary payments etc.
• Maintaining spares and consumables stocks, record keeping with bin cards and using tally for the stock and dispatch status
• Follow-up with Clients for payment/ AMC/ Quotations and Purchase Order
• Revitalized company branding by spearheading a complete redesign of corporate logo, website, and marketing materials.
• Attending calls; take complete responsibility for General administration i.e. Faxing, mailing, records management etc.

Secretary to Ador Multiproducts Chairman and Director of Ador Welding Ltd

• Managing day-to-day administrative needs of the Department, including organizing calendar, preparing confidential correspondence, scheduling meetings, scheduling appointments, arranging and co-coordinating telephone conferences across different time zones.
• Attending calls; take complete responsibility for General administration i.e. faxing, mailing, records management etc.
• Organizing external business meetings & conferences, travel arrangements - itinerary, tickets, hotel reservations, car hire, travel claims, Visa arrangements and luncheons
• Handling correspondence independently, Drafting letters, Operation contracts, Annual maintenance contracts, preparing Quotations, Performa Invoices, Dispatch notes, Purchase Orders, GRN, Imports etc. & mails, and also assist to prepare management presentations.
• Consolidating weekly / fortnightly / monthly reports, etc.
  Maintaining all records, files and documentation including records of expenses - travelling, telephone, fax etc.
• Drafting minutes of the meetings, circulars, agreements, inter office Memos, and other relevant business documents.
• Carrying out administrative functions like manpower management, attendance, leave records, records of tools and tackles. Arranging and coordinating interviews [personal/tele-con] with candidates. Following up for salary cheques etc.
• Maintaining spares and consumables stocks, record keeping with bin cards and using tally for the stock and dispatch status.
• Follow-up with Clients for payment/ AMC/ Quotations and Purchase Order
• Contributed to company growth by actively participating in the development of strategic plans and initiatives.

• Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
• Facilitated communication between departments for improved collaboration and project success.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

• Improved document processing times by implementing digital archiving systems and reducing paper waste.
• Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

• Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

• Sportswear limited
• I hereby declare that the information furnished above is true to the best of my knowledge.
• Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Managed conference room schedules to ensure efficient use of space for meetings and other events.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Secured first class in exams conducted, Secured first class in exams conducted by SNDT

Secured first class