Lydia Shidler
Ligonier
Summary
Dynamic and passionate, skilled in problem solving and giving the best day experience. Making sure customers walk away from the experience with the best possible treatment. Proven to go above and beyond, uplifting individuals and giving support to those in need.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
The Arc Foundations of Noble County
01.2023 - 07.2024
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Ride Operator
Cedar Point
04.2019 - 11.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Educated guests about ride requirements, ensuring proper understanding of rules for a safer experience.
Photographer
JCPenney Portrait Studio
11.2021 - 05.2022
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
Cashier
Kroger
09.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Core 40 Diploma
West Noble High School
Ligonier, IN06.2016
Skills
- Time management
- First aid and safety
- Customer service
- Compassionate caregiving
- Decision-making support
- Health and safety requirements
- Relationship building
- Goal setting
- Guest interaction
- Uplifting and can-do attitude
Timeline
Direct Support Professional
The Arc Foundations of Noble County
01.2023 - 07.2024
Photographer
JCPenney Portrait Studio
11.2021 - 05.2022
Cashier
Kroger
09.2020 - 05.2021
Ride Operator
Cedar Point
04.2019 - 11.2022
Core 40 Diploma
West Noble High School
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