Lynsey Reshkin
Kouts
Summary
Dependable medical team member with 6 years of experience in both medical office and remote clinic environments. Proficient in coordinating patient information and ensuring accurate documentation to support seamless office operations. Exceptional interpersonal skills enhance patient interactions, resulting in improved satisfaction ratings and loyalty. Committed to fostering a compassionate healthcare environment while contributing to operational efficiency.
Overview
5
5
years of professional experience
Work History
Medical Administrative Assistant
Empire Psychiatry
Rockville Centre
08.2023 - 02.2025
- Handled numerous incoming calls swiftly, resolving patient concerns professionally and efficiently.
- Organized appointment calendars to optimize scheduling efficiency.
- Facilitated communication with providers to manage patient care challenges during clinical shifts.
- Ensured accuracy of patient records by regularly updating data.
- Facilitated timely delivery of non-controlled medications upon refill due dates.
Administrative Medical Assistant
The Demko Clinic
Chesterton
02.2022 - 08.2022
- Executed therapeutic procedures, including muscle stimulation, massage therapy, and mechanical traction, as instructed by the provider.
- Coordinated patient appointments through in-person and phone interactions.
- Escorted patients to exam rooms, addressed general inquiries, and briefed them on care procedures.
- Sanitized treatment areas to maintain cleanliness.
- Instructed patients on proper medication use, procedures and physician directives.
- Coordinated patient data for insurance processing and billing.
Administrative Medical Assistant
LTF Eye Clinics
Valparaiso
03.2020 - 02.2022
- Managed critical documentation, including patient records and physician timetables, ensuring accessibility.
- Upheld a kind and professional attitude during peak inbound call periods.
- Evaluated emergency situations using appropriate judgment and procedure.
- Prepared patient charts for upcoming appointments with necessary documentation.
- Ensure active insurance coverage verification before patient visits.
Education
GED -
James Madison High School
Georgia08-2019
Associate of Applied Science - Medical Administration & Coding
Ivy Tech School Community College
Indianapolis, INSkills
- Appointment setting
- Patient Privacy Preservation
- Positive Mindset
- Medical software
- Professional telephone etiquette
- Detail-oriented approach
- Insurance verification
- Proactive Problem Solving
- Coordinating drug refills
- Multi-line Telephone System Operation
- Collaborative Team Player
Timeline
Medical Administrative Assistant
Empire Psychiatry
08.2023 - 02.2025
Administrative Medical Assistant
The Demko Clinic
02.2022 - 08.2022
Administrative Medical Assistant
LTF Eye Clinics
03.2020 - 02.2022
GED -
James Madison High School
Associate of Applied Science - Medical Administration & Coding
Ivy Tech School Community College
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