Lynzy Smith

Walgreens

Terre Haute

02.2017 - Current

Facilitated PTCB classes helping more than 100 pharmacy technicians getting licensed across the U.S.
Monitored drug inventory levels, identified discrepancies, and took corrective action as needed.
Resolved customer complaints promptly while maintaining a high level of professionalism.
Created reports summarizing key performance metrics related to pharmacy operations.
Recruited, hired, trained, coached, evaluated, and supervised staff members within the department.
Developed relationships with other healthcare providers to facilitate referrals for specialty medications or treatments.
Assisted pharmacists in providing medication information or advice to customers or health care providers.
Developed and implemented operational policies and procedures to ensure compliance with applicable laws and regulations.
Collaborated with medical professionals to provide patient care services in a timely manner.
Managed the day-to-day activities of the pharmacy, including staffing, scheduling, budgeting, and customer service.
Ensured that all pharmacy staff members were trained on proper medication handling practices.

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