M Asif
BILASPUR,CG
Summary
Results-driven Business Process Analyst with a strong focus on managing Order-to-Cash processes. Demonstrated ability to collaborate effectively and ensure compliance, leading to timely resolutions and enhanced customer satisfaction.
Overview
1
1
year of professional experience
Work History
Business Process Analyst
Datamatics Global Solution
Bangalore,KA
07.2023 - 07.2024
- Managed end-to-end Order-to-Cash (O2C) processes, including order creation, invoicing, and revenue recognition. Used Oracle ERP systems for processing orders.
- Collaborated with Sales, Finance, and Service teams to resolve customer escalations and ensure timely fulfillment.
- Handled exceptions in order management systems, ensuring 100% compliance with SLAs.
Education
MBA - Business Management
CHRIST University
Bangalore04-2021
Skills
- Order management
- Revenue recognition
- Process optimization
- Data analysis
- ERP systems
- Customer engagement
Timeline
Business Process Analyst
Datamatics Global Solution
07.2023 - 07.2024
MBA - Business Management
CHRIST University