Summary
Overview
Work History
Education
Skills
Professional Summary
Awards Achievements Contributions
Learning Tools
Personal Information
Languages
Hobbies and Interests
Timeline
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M Charan Kumar

Chittoor

Summary

Results-driven Senior Quality Assurance Engineer at Epiq Systems India Pvt. Ltd. with expertise in Conga CPQ configuration and Salesforce testing. Proficient in JIRA and known for strong multitasking abilities, I excel in delivering high-quality solutions and enhancing product performance, ensuring customer satisfaction through effective collaboration and innovative problem-solving.

Overview

5
5
years of professional experience

Work History

Senior Quality Assurance Engineer

Epiq Systems India Pvt. Ltd.
04.2024 - 06.2024

● Configure products, bundles, dynamic bundles, etc. (CPQ out-of-the-box features)

● Built product catalogs within Conga CPQ, including product hierarchies, pricing tiers, and discount structures.

● Worked with native Salesforce quote-to-cash functionality, such as Opportunities, Product configurations, Product rules, Price rules, Quotes, Orders, and contracts.

Implemented Conga CPQ solutions for Itron Services, including product catalog setup, pricing rules, and approval workflows.

Good understanding of Salesforce CPQ capabilities, contract management, billing, and order management.

● Have work knowledge in CPQ integration with third party applications in areas of document generation, Contract Life cycle and electronic signature such as DocuSign.

CPQ Quality Analyst and Configuration Analyst

Vanigam Software Services
10.2022 - 03.2024
  • Involved in testing CPQ application standard features
  • Developed comprehensive test cases covering all aspects of Conga CPQ functionality, including product configuration, pricing, quoting, and contract generation
  • Individual contributor in QA delivery handling all the phases of STLC and delivering the quality product
  • Proactively identified and documented defects within the Conga CPQ platform, utilizing defect tracking tools to ensure timely resolution
  • Involved in Pricing updates for CPQ flows
  • Performed Data loading in different orgs to test with bulk data
  • Solid understanding of test case design implementation and reporting
  • Understands regression testing
  • Solid analytical approach
  • Understands the place of creativity in the testing and mitigation process
  • Analyze requests from customers and work with the team to present the most effective solutions, training and collaborating with the team members to meet the customer expectations
  • Committed to excellence, self-motivator, quick-learner and team-player

Salesforce Tester

Intellisense software private limited
Bangalore
05.2019 - 08.2022
  • Involved in testing both Salesforce Classic and Salesforce Lightening User Interfaces
  • Experienced in Sales cloud and Sales process
  • Involved in testing Sales standard objects like Leads, Accounts, Contact, Opportunities, Quotes, Orders, Contracts, Renewals, Amendments
  • Basic Knowledge in Salesforce Administration
  • Good Understanding on Creating Users, Assigning Roles-Profiles-Permission sets
  • Basic knowledge in Salesforce Security Model, Workflows, Triggers, Reports

Education

MBA -

JNT University
Anantapur, Andhra Pradesh
07-2013

B.com -

SV University
Tirupati, Andhra Pradesh
05-2011

Intermediate -

Vijetha Junior College
Chittoor, Andhra Pradesh
04-2008

SSC -

Vikas Talent School
Chittoor, Andhra Pradesh
03-2006

Skills

  • JIRA
  • Conga CPQ Configuration
  • Production support
  • Configuration management
  • Testing and training
  • Multitasking abilities
  • Salesforce CPQ
  • Salesforce
  • Configuration
  • Learning tools
  • Agiloft CLM
  • ContractPod AI
  • Malbek Systems

Professional Summary

4 years experience as CPQ Configurator and Quality Analyst, Designing, configuring, developing, testing and supporting the team, Setup and administration of the system, Salesforce CPQ Cloud, Configure, Price Quote, and Billing processes, Product Configuration and pricing methods, Workflow rules and Validation rules, STLC and Bug Life Cycle, Test case design implementation and reporting, Regression testing, Analytical approach, Creativity in testing and mitigation process

Awards Achievements Contributions

  • Awarded 'Star of Month' twice at life sciences Delivery Unit level in Intellisense Software Private Limited.
  • Trained in CPQ Product Administration and got certified in 201 CPQ Product Administration, Level 1.
  • Trained and got certified in Malbek tool.

Learning Tools

  • Agiloft CLM
  • ContractPod AI
  • Malbek Systems

Personal Information

  • Date of Birth: 27/03/1990
  • Gender: Male
  • Address: Chittoor, AP.

Languages

  • English
  • Telugu
  • Kannada
  • Tamil
  • Hindi

Hobbies and Interests

  • Surfing Internet
  • Watching Web Series

Timeline

Senior Quality Assurance Engineer

Epiq Systems India Pvt. Ltd.
04.2024 - 06.2024

CPQ Quality Analyst and Configuration Analyst

Vanigam Software Services
10.2022 - 03.2024

Salesforce Tester

Intellisense software private limited
05.2019 - 08.2022

MBA -

JNT University

B.com -

SV University

Intermediate -

Vijetha Junior College

SSC -

Vikas Talent School
M Charan Kumar