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Dedicated IT Professional with a proven track record in managing companywide IT infrastructure. Expert in Microsoft 365, Azure, and endpoint security, with a strong focus on SLA-driven issue resolution. Proficient in managing laptops, desktops, and printers, as well as monitoring and operating terminal service clients, PCs, and notebooks. Skilled in handling tickets and resolving issues using Freshservice. Experienced in user MFA assignments and policy management for servers, and adept at managing endpoint firewalls such as Microsoft Intune and Seqrite. Strong foundational understanding of networking principles.

Adept In advanced troubleshooting and project coordination, I leveraged my skills at Walgreens to significantly enhance IT systems and robotic process efficiency. My tenure in the Marine Corps honed my leadership, ensuring I excel in dynamic environments. Expert in network administration and imbued with a customer-first approach, I drive impactful technological solutions.

I am a Systems Administrator with over 15 years of experience in software implementation and maintenance. I manage complex infrastructures and data center operations, excelling in application issue resolution and customer service through strong troubleshooting and teamwork. I have led system upgrades and migrations, working with various departments to develop tailored solutions that boost productivity. My expertise in virtualization, cloud computing, and network security enables organizations to optimize resources securely.

Skilled in automation and scripting, I streamline processes and reduce errors, standardizing procedures and creating documentation for smooth transitions. I focus on the reliability and performance of critical systems through proactive monitoring to minimize downtime and meet service level agreements. I am dedicated to continuous learning and innovative solutions that enhance growth and efficiency, helping organizations maximize their technology for significant results.

Highly skilled in managing network and computer systems, with proven background in troubleshooting, software installation, and maintaining IT infrastructure. Known for strong problem-solving capabilities and ability to optimize system performance for enhanced operational efficiency. Demonstrated success in implementing security measures to protect data and network access. Made significant improvements in system reliability and user satisfaction through strategic planning and effective communication.

M. GOVINDARAJ

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System Administrator

IT Executive

Desktop Support Engineer

Customer Support Engineer

Customer Support Engineer

System Assistant Engineer

Associate Customer Engineer

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Diploma - Electronics communication & Engineering

12th -

10th -

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IT Executive

System Administrator

Desktop Support Engineer

Customer Support Engineer

Customer Support Engineer

System Assistant Engineer

Associate Customer Engineer

Diploma - Electronics communication & Engineering

12th -

10th -

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