Summary
Overview
Work History
Education
Skills
Areas Of Interest
Personal Information
Achievementsawards
Languages
Disclaimer
Languages
Job Profile
Timeline
Generic
M. KalaiKuyil

M. KalaiKuyil

Trichy

Summary

Personable and dedicates customer serviced representative with extensive experience in Travel and Tourism industry. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued .

Overview

24
24
years of professional experience

Work History

Manager -FRN

MAKE MY TRIP INDIA (P) LTD
Trichy
01.2016 - Current
  • Expert in Handling Indian & International Tours, Good Holiday planner for India & International destinations, Booking flights, Accomodations, Transportation Expert in Good Customer service, Enquiry Generation, Converting enquires to sales, Handling walk in clients / Tele enquires & Direct client visits, Achieving yearly Business Targets, Handling Forex for in house clients (Foreign Exchange), Organizing Business development events – Road shows, Travel Mela and In house travel Carnivels, Conducting Business meetings with clubs and Companies for Group sales, Managing Team work for Business development

MANAGER

Cox and Kings Ltd
Trichy
12.2015 - 06.2019
  • Experienced in managing both domestic and international tours.
  • Good holiday planner for India and international destinations.
  • Skilled in providing excellent customer service
  • Enquiry Generation
  • Achieving yearly business targets.
  • Handling Forex for in house clients (Foreign Exchange)
  • Organizing business development events - road shows, travel mela, and in-house travel carnivals.
  • Conducting business meetings with clubs and companies for group sales.
  • Managing Teamwork for Business Development.

Senior Travel Consultant -FRN

Cox and Kings ltd
TRICHY
01.2012 - 12.2015
  • · Holiday bookings
  • · Online ticket issuance (Domestic & International)
  • · Hotel Bookings
  • · Insurance issuance
  • · Handling visa services
  • Planning itineraries.
  • · Handling quotes
  • · Coordination with vendors
  • · Handling departures

Office Assistant

Golden Travels (P) Ltd
TRICHY
05.2000 - 06.2010
  • In charge of an office location.
  • Handling all passport-related services.
  • In charge of submitting the passport application and the relevant documents to the passport office.
  • In charge of all miscellaneous passport services.
  • Handling customers in all travel-related services.
  • Handling telephone enquiries and walk-in customers.
  • Maintaining excellent client relations.
  • Manage Collections & Accounts Receivable.

Education

M.A - Travel & Tourism Management

Distance Education, Tamil Nadu University
State First Ranked Gold Medalist
04-2015

B.T.T.S - Travel & Tourism

Distance Education, Tamil Nadu University
State First Ranked Gold Medalist
04-2012

HSC - Bio Maths

Bethlehem Girls Higher Secondary School, Ooty, Nilgiris, State Board

SSLC -

Fatima girls Higher Secondary School Gudalur. Nilgiris, State Board

Skills

  • Excellent Communication and presentation skills
  • Good Personality with leadership
  • Customer management skills
  • Decent Communication and Interpersonal skills
  • Computer, MS office and typing writing
  • Good Keyboard Skills with high accuracy
  • Capability to manage customer and services oriented processes

Areas Of Interest

  • Administration
  • Service and Operations
  • Management
  • Human Resources

Personal Information

  • Father's Name: K. Manickasamy
  • Date of Birth: 13/05/1976
  • Gender: Female
  • Nationality: Indian
  • Native: The Niligirs
  • Marital Status: Married
  • Religion: Hindu

Achievementsawards

  • Best duniya dekho store 2015-2016
  • Golden store award 2015-2016
  • Best store manager 2016-2017
  • Best bharat dekho store 2016-2017
  • Best business travel store 2016-2017
  • Best duniya dekho store 2016-2017
  • Best duniya dekho store 2017-2018
  • Best flexi hol store 2017-2018
  • Exemplars - the business excellence awards 2017

Languages

Tamil, English

Disclaimer

I hereby promise that the given information’s are truly stated as per the original data and I will be sure that, I will work sincerely with full satisfaction to our company.

Languages

Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Elementary (A2)
A2

Job Profile

  • Travel Advisory services
  • Holiday planning and booking
  • Booking Flights, Hotels & Transportations
  • Visa services
  • Vendor management
  • Handling Documentation and Record

Timeline

Manager -FRN

MAKE MY TRIP INDIA (P) LTD
01.2016 - Current

MANAGER

Cox and Kings Ltd
12.2015 - 06.2019

Senior Travel Consultant -FRN

Cox and Kings ltd
01.2012 - 12.2015

Office Assistant

Golden Travels (P) Ltd
05.2000 - 06.2010

M.A - Travel & Tourism Management

Distance Education, Tamil Nadu University

B.T.T.S - Travel & Tourism

Distance Education, Tamil Nadu University

HSC - Bio Maths

Bethlehem Girls Higher Secondary School, Ooty, Nilgiris, State Board

SSLC -

Fatima girls Higher Secondary School Gudalur. Nilgiris, State Board

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M. KalaiKuyil