Summary
Overview
Work History
Education
Skills
Timeline
Generic

M Nagachandra

Production Support Engneer
Bengaluru,KA

Summary

Having 5.2 years of professional experience as a Production/Application support engineer. Having Experience in Investment Inventory Management, Telecom and Medi buddy application and domain applications. Extensive hands-on experience in UNIX, Shell scripting, Java, Python, Plsq, Linux and SQL. Strong understanding in Investment Lifecycle with a focus on front/middle/back- office operations. Well experience in Error Handling and Troubleshooting using various log files. Well expertise in Deployment and Migration support. Experience with Application Monitoring & Batch Monitoring & Alert Monitoring by various tools. Good experience on Ticketing tools (Service now, Jira and Remedy). Having extensive Experience on ITIL (concepts like Incident management, Problemmanagement & Release management). Good experience in writing shell scripts towards Automation. Well Experience in Batch processing & Job scheduling by using Autosys. Good analytical skills on PL/SQL Concepts – Procedures, Functions and Packages. Strong exposure to creating Database objects (Tables, Views, Constraint, and Indexes & equence). Good Knowledge of scheduling jobs using Crontab, CA7 scheduler. Have experience of raising problem tickets and Jira defects towards fixing the repeated. Failures. Good experience in generating reports and creating matrix for incident management and reduction of alerts. Have good experience on performing checkouts creating checklist on updates.

Overview

6
6
years of professional experience

Work History

Production Support Engineer

CGI
07.2025 - 10.2025

As a Production Support Engineer at CGI, working on the PNC Banking project, your primary responsibility is to ensure stability, availability, and performance of the production environment. This involves a mix of proactive monitoring, incident management, and problem resolution across various technologies. Your daily tasks would revolve around keeping the banking systems running smoothly, and responding quickly to any issues that arise.

Application support Engineer

REDKENKO HEALT TECH PRIVATE LIMITED
11.2022 - 07.2024

DBSS inventory will manage the inventory stock in their account, which can include order management, such as stock entry, stock transfer, purchase requisition, and secondary sales.

Inventory management will store daily dumps based on the orders.

It is a vision to build on entrepreneurial roots, innovation, partnership, righteousness, and customer satisfaction.

Production Support Engineer

IBM (OREGONO TECHNOLOGIES PRIVATE LIMITED)
01.2020 - 11.2022

Motor Insurance Database.

The Motor Insurance Database (MID) is the central record of all insured vehicles in the UK. Managed by the Motor Insurers' Bureau (MIB), the MID is used by the police and the DVLA to enforce motor insurance law, ensuring that vehicles driven on our roads are insured at all times.

RelayWare

Relayware's communication capabilities have been further enhanced with the introduction of portal- and mobile-based activity streams, instant messaging, and social and mobile updates. Relayware 2013's content management system (CMS) also features rich content integration and a brand-new rich content media library, supporting both the Relayware portal and mobile app.

Education

BSc - computers

Yogi Vamana University
01.2019

Skills

UNIX(Solaris), Windows

Timeline

Production Support Engineer

CGI
07.2025 - 10.2025

Application support Engineer

REDKENKO HEALT TECH PRIVATE LIMITED
11.2022 - 07.2024

Production Support Engineer

IBM (OREGONO TECHNOLOGIES PRIVATE LIMITED)
01.2020 - 11.2022

BSc - computers

Yogi Vamana University
M NagachandraProduction Support Engneer