M Naga Srikanth PMP,CRC,LSSBB
Dwaraka Thirumala Mandal
Summary
Dynamic Senior Manager with extensive experience at ForeMed Life Sciences, excelling in project management and quality assurance. Proven track record in enhancing operational efficiency and team performance through strategic process improvements and effective employee training. Adept at client relationship management, driving satisfaction, and achieving compliance in coding operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Manager (Coding Operations)
ForeMed Life Sciences
Hyderabad
10.2024 - Current
- Leading the coding operations department and overseeing multiple HCC projects across prospective and retrospective coding.
- Managing and mentoring a team of medical coders and team leads to ensure high-quality deliverables and productivity.
- Implementing strategic process improvements and automation ideas to enhance operational efficiency.
- Coordinating with clients to understand requirements, address feedback, and ensure satisfaction through regular communication and reporting.
- Conducting audits, root cause analysis, and corrective action plans to maintain coding accuracy and compliance.
- Developing and delivering training programs to upskill new joiners and existing coders in latest coding guidelines and client expectations.
- Collaborating with cross-functional teams including QA, HR, and IT to align business goals with workforce performance.
- Playing a pivotal role in hiring, workforce planning, and performance evaluation for long-term project success.
Deputy Manager (Coding Operations)
Corro Health
Hyderabad
09.2022 - 10.2024
- As a Team Manager, I oversee and ensure all the operations with regards to client requirements.
- Currently supervising Coding Operations and managed 90+ Medical Coders in HCC department.
- Supported manager in performing management functions such as staffing, training and expanding business plans.
- Investigated and resolved customer’s issues and complaints regarding operational matters – Handled all queries and client feedback in a professional manner.
- Communicated with the support team and implemented the organization’s operational guidelines, standards, and policies.
- Monitored and managed operational activities.
- Documented and prepared reports on management and information systems; presented same to Manager.
- Designed and coordinated training programs for employees in order to enhance work efficiency – Conducted training sessions and workshops to improve the workforce and productivity of the firm.
- Perform Monthly Revenue Improvement Presentations and Provider Feedback presentations to Clients.
- Handled Retrospective projects (Payer based).
Team Manager (HCC and E&M Coding Operations)
ScribeEMR
Bangalore
01.2020 - 09.2022
- Team building, leadership, motivation, and mentor-ship.
- Supervise and mentor a team of E&M coders, providing guidance and support to ensure high performance.
- Team planning and organizing the tasks within the deadlines.
- Maintain good Employee relations and communications.
- Keep update & monitoring on my team performance.
- Utilize data analysis to identify trends, improve processes, and reduce coding errors.
- Provide regular updates to leadership on my team performance And always keep them update what my team working on.
- Develop monthly, end-of-quarter and other statistical reports for leadership.
- Coordinating with clients to get the feedback and touch based calls for process review.
- Handled Concurrent & prospective projects (Provider based) & E&M projects.
QA and SPOC for the project
Inventcorp Technologies
Hyderabad
01.2019 - 12.2020
- Collaborate with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Compile and distribute weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Perform to identify root causes analysis and work on Error trends to improve quality.
- Worked in prospective coding projects and CDI projects.
Sr Medical Coder
XL health
Bangalore
01.2018 - 01.2019
Medical Coder
Episource India Pvt LTD
Chennai
01.2015 - 01.2017
Education
Executive PG program - Advanced Healthcare Management
IIM Nagpur –AIIMS Nagpur
04.2025
B Pharmacy -
AKRG College of Pharmacy
01-2013
Inter - Bipc
SSV Jr College
01-2009
SSC -
ZPHS
01-2007
Skills
- Project management
- Data analysis
- Quality assurance
- Healthcare operations
- Client relationship management
- Team building
- Employee training
- Problem solving
- Performance evaluation
- Quality control
- Time management
- Business administration
- Organizational skills
- Cross-functional coordination
- Recruitment and hiring
Certification
- CRC Certified
- Certified AI Medical Coder from PMBA USA
- Certified in PMP exam from PMI
- Certified in Lean Six Sigma Black Belt from Henry Harvin Institution
- Certified Project Management Essentials from Management and Strategy Institute
- Certified Business Management Essentials from Management and Strategy Institute
- Currently pursuing Executive PG program in Advanced Healthcare Management from IIM Nagpur – AIIMS Nagpur
- Certified Documentation Integrity Practitioner (CDIP) Application In-Progress
Languages
- Telugu
- English
- Tamil
Personal Information
- Date of Birth: 11/01/91
- Nationality: Indian
- Marital Status: Married
Accomplishments
- Best Manager Award - CorroHealth - Q3 2023
- Corro Inspiring Team Award - CorroHealth - Q4 2023
- Business Management Performance Award - Management & Strategy Institution - July 2024
DISCLAIMER
- I hereby declare that the particulars furnished above are complete and correct to the best of my knowledge and belief I understand that if, at any stage, it is found that the information given in the application is false or incorrect, or I do not satisfy the eligibility criteria, my candidature or appointment is liable to be canceled
Timeline
Senior Manager (Coding Operations)
ForeMed Life Sciences
10.2024 - Current
Deputy Manager (Coding Operations)
Corro Health
09.2022 - 10.2024
Team Manager (HCC and E&M Coding Operations)
ScribeEMR
01.2020 - 09.2022
QA and SPOC for the project
Inventcorp Technologies
01.2019 - 12.2020
Sr Medical Coder
XL health
01.2018 - 01.2019
Medical Coder
Episource India Pvt LTD
01.2015 - 01.2017
Executive PG program - Advanced Healthcare Management
IIM Nagpur –AIIMS Nagpur
B Pharmacy -
AKRG College of Pharmacy
Inter - Bipc
SSV Jr College
SSC -
ZPHS
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