M. Praneeth
Summary
Order Management, Hardware Asset Management and Internal Services operations professional with 13 years of progressive experience gained from competitive and structured environments. Deliverable based on Sourcing Operations and IT purchasing with compliance as core backbone.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Hardware Asset Management Manager
Kyndryl Solutions Pvt ltd
Bangalore
09.2021 - Current
- Effective management system delivery, Support and drive effective interlocks and working relationships with Kyndryl stakeholders and client
- Drive and implement strong Business Controls posture, Quality and Audit Readiness
- Coordinate asset management operational activities to ensure strong performance and timely delivery of contractual deliverables
- Work closely with Geodis and Endicott in smooth disposing of assets
- Obtaining Scrap certificates and providing scrap reports and certificates to Clients
- First Management Escalation point for high severity incidents, severity escalation where the business impact needs to be assessed from management perspective
- First point of contact to all direct reports for management, Human Resource and administration
- Support Skills portfolio and program initiatives
- Build Cross functional teams, equip them with right tools and ensure a collaborative work environment
- Empower team to make decision and take actions
- Hold team members accountable
- Visualize work, eliminate waste and bottlenecks
- Share information and assign work to link employees work to organization’s goals
- Simplify complex goal and help individuals and teams to align
- Accept accountability for business results including meeting client satisfaction, productivity, financial, and other business measurements
- Participate in organization planning, providing leadership and support to ensure that business objectives are met
- Provide employees feedback to improve performance
- Delivered services to customer locations within specific timeframes.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Product Owner
IBM
Bangalore
02.2015 - 01.2021
- For Order Management Squads (NA accounts) and Client Focal for Hardware Asset Management (Thomson Reuters Account) (Duration, Training and Mentoring Team on Ordering Process
- Quality Monitoring and Reviewing
- First Escalation Point of Contact
- Process Documentation
- Tech Review
- Preparing Accuracy and Timeliness reports for End user Hardware assets
- Coordinating with Site engineer for Stock check, move stock, receive stock, Site audit and validation of the Asset tags
- Preparing weekly and monthly reporting for stock and asset management
- Requirement Forecasting, Asset Ordering, Order Tracking, Asset Acceptance
- Coordination with Onsite procurement and finance for release of payment to vendor (Caps Receipt) for Hardware
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Developed strong communication and organizational skills through working on group projects.
Senior Service Coordinator
THOMSON REUTERS
Bangalore
06.2012 - 01.2015
- Pitch in, Process and Fulfill Project Requirements
- Review ITS Fulfillment ARF form
- Raise shopping cart for the Global users
- Verify on the status of PO creations
- Liaise with Vendor on the delivery status
- Ensuring product delivery to the end user
- Providing the new hire account details to the managers
- Assigning requests to the team
- Provide weekly and monthly statistical reporting on the ITS Fulfillment to the manager
- Raising orders for Disposal of Assets Globally.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Participated in meetings and discussions with internal and external stakeholders to discuss KPIs and strategies for successful completion of service projects.
Systems Engineer
ASCENT STAFFING SOLUTIONS Pvt Ltd
Bangalore
08.2010 - 06.2012
- Review Ivory questionnaire
- Raise shopping cart for the Global IME and EDT users
- Verify on the status of PO creations
- Liaise with Vendor on the delivery status
- Ensuring product delivery to the end user
- Provide training to team members on new changes
Systems Engineer
RANDSTAD INDIA Ltd, THOMSON REUTERS
Bangalore
01.2010 - 07.2010
- Providing IT support to the internal employees
- Administration of Active Directory
- Creation, deletion & modification
- Exchange account creation and deletion using Abridean
- Mailbox creation for the users.
Education
B.TECH - Computer Science and Systems Engineering
Jawaharlal Institute of Technology (JNTU)
01.2003 - 01.2007
Skills
E-Procurement tools – ARIBA, BOND, SRM & SAPundefined
Certification
PMP
Accomplishments
Certificate of Achievement: LEAD Manager, March 2023
Certificate of Appreciation: "People Choice" Award – 2022
For year 2021, I was certified for participating in NA Talent Development Program.
For year 2019, I was certified and awarded in honor of my level of excellence in driving to improve customer satisfaction for AVIS Client.
For year 2018, I was certified and awarded in honor of my level of excellence in driving to improve customer satisfaction for Thomson Reuters Client.
For year 2014, I was certified and awarded in honor of my outstanding performance, dedication and high standards of excellence in the One Domain Project.
For year 2012, I was awarded for achieving a level of excellence in driving to improve customer satisfaction.
Timeline
PMP
03-2023
Hardware Asset Management Manager
Kyndryl Solutions Pvt ltd
09.2021 - Current
Product Owner
IBM
02.2015 - 01.2021
Senior Service Coordinator
THOMSON REUTERS
06.2012 - 01.2015
Systems Engineer
ASCENT STAFFING SOLUTIONS Pvt Ltd
08.2010 - 06.2012
Systems Engineer
RANDSTAD INDIA Ltd, THOMSON REUTERS
01.2010 - 07.2010
SAP Certified Net weaver ABAP v WEBAS 6.4 Associate
08-2008
B.TECH - Computer Science and Systems Engineering
Jawaharlal Institute of Technology (JNTU)
01.2003 - 01.2007
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