M PRANEETH SINGH
Google Ads POD Specialist
Hyderabad
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Sr. Account Management Specialist
TDCX
03.2024 - Current
- Developed long-lasting professional relationships with clients, generating repeat business and referrals.
- Participated in regular performance reviews to assess progress against goals set forth at the beginning of each quarter.
- Identified potential risks within the portfolio of managed accounts, developing mitigation strategies to ensure continued success.
- Strengthened client relationships by providing exceptional account management and timely issue resolution.
- Supported new Account Management Specialists as they acclimated to their roles, serving as a mentor and resource for best practices in the field.
- Ensured timely and effective communication with clients, collaborating on key initiatives to drive mutual success.
POD Specialist (Grade -2)
Regalix India Private Limited
12.2019 - 03.2024
- Recommended changes to website architecture, content and Linking to improve SEO positions for target keywords
- Managed SEO campaign expenses, estimated monthly costs and reconciled discrepancies to maximize budget
- Researched and implemented search engine optimization recommendations in accordance with development methodology
- Collaborated with team to investigate critical SEO-related issues and provided impactful solutions.
AR specialist
Genpact India Private Limited
02.2017 - 11.2019
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Education
Bachelor of Electronics and Communication Engg. -
Malla Reddy Engineering University
01.2013 - 04.2016
Diploma in Electronics and Communication - undefined
T.R.R College of Technology
01.2010 - 04.2013
Skills
Data AnalysisCost Reduction ManagementReportingMicrosoft Office
Timeline
Sr. Account Management Specialist
TDCX
03.2024 - Current
POD Specialist (Grade -2)
Regalix India Private Limited
12.2019 - 03.2024
AR specialist
Genpact India Private Limited
02.2017 - 11.2019
Bachelor of Electronics and Communication Engg. -
Malla Reddy Engineering University
01.2013 - 04.2016
Diploma in Electronics and Communication - undefined
T.R.R College of Technology
01.2010 - 04.2013