Results-oriented Product Manager with 8 years of experience-4 years in digital transformation and 4 years in field operations as a Territory Manager at TVS Motor Company Ltd. Proven ability to design and deliver impactful digital solutions by deeply empathizing with both frontline challenges and customer needs-thanks to hands-on field exposure. This dual perspective enables development of more grounded, intuitive, and scalable service platforms compared to office-only roles. Experienced in Agile delivery through PI Planning, omnichannel communication design, backlog grooming, and cross-functional collaboration with Product Owners and Tech teams and value-focused product development across customer and employee journeys.