M. Purushotham
Chembur
Summary
Extensive experience working with one of the largest Public Sector Union Company in India – HPCL for 25 years of Oil & Gas Industry.
Results-driven management professional prepared for high-level responsibilities in organizational setting. Extensive background in developing and executing business strategies and fostering collaborative team environment. Known for adaptability and delivering consistent results through effective communication and leadership.
Having experience driving business solutions through project management, data analysis, process optimization, development, network and stakeholder collaboration. Innovative and detail oriented professional with expertise in systems development, Infrastructure Integration and real time operations in Oil & Gas Industry.
Leverage skills in development of Command Center development to optimize performance and support mission critical operations. Dynamic and detail-oriented Business Analyst Proficient in gathering and translating business requirements into actionable insights and innovative solutions.
Experience in end-to-end SAP S/4HANA implementation, System migration and business process transformation. Adept at managing large scale projects, collaborating with cross-functional teams and delivered tailored solutions to optimize business operations. Successful implementation of SAP S/4HANA improving operational efficiency and achieving organizational objectives within scope and time. Experience in leading the technical team for successful implementation of SAP S/4HANA on Bing Bang Approach, Ability to negotiate access agreements, establish service level agreements, and ensure contracts are in place to support the services provided by the infrastructure team Strong technical knowledge on the relationship between application design, data, infrastructure environment, IT Infrastructure architecture and capability planning. Adept at planning, implementation and execution of the contracted services where success criteria include meeting Service Level Agreement (SLA), cost, governance, performance, and quality Proficient in-Service Management or Support in a large-scale and diverse environment of incident management.
Overview
27
27
years of professional experience
Work History
Deputy General Manager
HPCL
06.2024 - Current
- Involved in the development of data analysis solution using TIBCO platform.
- Involved in the successful implemention of Dynamics 365-CRM solution by collaborating with multiple stakeholders.
- Collaborated with department heads to establish goals and work plans.
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
Deputy General Manager
HPCL
06.2021 - 06.2024
- Designed and implemented a scalable command center platform to monitor and manage KPIs of Performance wise, Operational Excellence , Governance , Customer focused , B2B, B2C
- End-to-End implementation of SAP S/4HANA in HPCL on Bing Bang approach across the country including requirement gathering, configuration, Go-Live support , Hyper care and Post GoLive Developments
- Collaborated with department heads to establish goals and work plans.
- Collaborated with cross functional teams to define operational requirements and develop solutions
- In house development of MDG , AD attribute updation from SAP through native SAP LDAP solution
- Directed team of consultants and technical team, ensuring seamless collaboration across areas such as sales, distribution, HR , Plant Maintenance etc
- Oversaw data migration activities ensuring 100% data integrity during the transition from legacy systems
- Conducted User training and provided post Go-Live support achieving 100% adoption rate within an year
- Enhanced team productivity by providing ongoing coaching and mentoring to staff members.
Chief Manager
HPCL
04.2017 - 06.2021
- Maintaining high performing service support functions including IT Service Desk and Infrastructure Management
- Responsible for the incident, request, change and escalation processes, ensuring high levels of performance in these processes, and handling accurate reporting and establishing service improvement activities when required
- Taking ownership of major incidents to ensure the coordination of resolving parties, effective communication to stakeholders and post-incident review
- Accountable for the quality of service and performance, and ensuring that future demand from growth and projects are understood and factored into IT capacity plans for all associated systems
- Driving internal and third-party service review meetings covering performance, service improvements, quality and processes
- Delivering excellent Presentation and Audio-Visual support, and ensuring that meeting room technology is maintained to high standards and routinely checked to maintain a high level of availability
- Handling a team of 30 staff members and ensuring that training services are in place to educate staff on IT Service Delivery
- Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability internally
Developer & IT Infrastructure Support
HPCL
04.2004 - 04.2017
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Coordinated with external and internal service providers for establishing of network requirements at our locations.
- Maintained and managed of Network at locations with maximum SLA.
- Handled the IT Asset Management, endpoint call support, antivirus solution, passive network support, network infrastructure and compliance part of the endpoints for 110 locations spread across the southern part of India (Tamil Nadu, Kerala, Karnataka, Andhra Pradesh and Telangana) for the population of 1300 users
- Prepared tenders for IT support, developing the scope, objective of the project, SLA, workforce requirements while maintaining adherence to the Indian Govt Labor Law Act
- Offered technical support on endpoint security, compliance configuration of network devices and securing network communications
- Drove the planning, acquiring, deploying, maintaining, retiring of endpoints
- Extended support towards infrastructure and firewall connectivity support of IT and OT systems
- Involved in developing and implementation of business applications like IMS - Supply Chain System, Online Cenvat System, HRIS
Officer
HPCL
03.2000 - 04.2004
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Developer
Pentafour Software Ltd
04.1999 - 03.2000
Faculty Cum Developer
Zen Consultants
03.1998 - 03.1999
Education
Bachelor of Engineering - Civil
Pondicherry Engineering College
01.1997
Skills
- SAP S/4HANA
- ABAP Debugging
- Data Migration tools
- LSMW
- SAP Data Services
- Sales management
- Supply chain management
- Distribution management
- JSP
- HTML
- JavaScript
- XML
- AJAX
- JDBC
- Application Server
- IIS
- Tomcat
- Oracle 10G/9i
- MS Access
- SCCM
- HPSM tool
- SharePoint
- Network
- Wireless Access Points
- Wireless/Network Controller System
- SQL
- PL/SQL
- WMI Scripts
- Batch file
Previousroles
- Pentafour Software Ltd, Developer, 04/01/99, 03/01/00
- Zen Consultants, Faculty Cum Developer, 03/01/98, 03/01/99
Personal Information
- Passport Number: Z4753681
- Passport Expiry Date: 12/31/28
- Date of Birth: 11/29/75
- Marital Status: Married
Languages
Telugu
Upper intermediate (B2)
Tamil
Intermediate (B1)
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Timeline
Deputy General Manager
HPCL
06.2024 - Current
Deputy General Manager
HPCL
06.2021 - 06.2024
Chief Manager
HPCL
04.2017 - 06.2021
Developer & IT Infrastructure Support
HPCL
04.2004 - 04.2017
Officer
HPCL
03.2000 - 04.2004
Developer
Pentafour Software Ltd
04.1999 - 03.2000
Faculty Cum Developer
Zen Consultants
03.1998 - 03.1999
Bachelor of Engineering - Civil
Pondicherry Engineering College
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