M Swetha

• Consistently Achieved Sales Targets: Consistently met or exceeded quarterly and annual sales targets, contributing to overall team success and revenue growth.
• Boosted revenue by cross-selling and upselling products to corporate clients.
• High-Value Deals: Closed high-value deals worth 1.10l, strengthening the company's market presence in the corporate segment.
• Achieved a steady client retention rate of 20-30% by delivering top-notch service.
• Zoho CRM Expertise: Proficient in using Zoho CRM for managing leads, tracking sales pipelines, and generating actionable insights to enhance business growth.
• Strategic Planning: Developed and implemented sales strategies that resulted in a specific outcome, e.g., increased client acquisition or revenue.
• Pipeline Management: Maintained a robust sales pipeline, ensuring consistent deal closures, and meeting targets ahead of deadlines.
• currently dealing with clients who deal with import and export activities globally helping them to identify potential market and understand their pain points and provide them the right solution to get potential buyer though saas based platform to the clients.

• Collaborated with sales and marketing departments to support project rollout
• Update CRM System to capture important/required information about the prospects for Relationship management.
• Invest time in Prospecting and Lead generation.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Defined and integrated roles, responsibilities and processes for business team and data management organization.
• Scheduling Appointments with clients about product/ service demonstration with client expert manager.
• Handling B2B sales in the company.

• Systematically conducting classes Offline and Online upto 18- 20 students.
• Accelerating Student learning Continuously .
• Encouraging growth and effort .
• Identified issues, analyzed information and provided solutions to problems.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Collaborated with team members to achieve target results.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Participated in team-building activities to enhance working relationships.
• Handled calls to address customer inquiries and concerns.
• Carried out day-to-day duties accurately and efficiently.
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• Contributed to company revenue by securing $225,300 in product sales in US and Canada.
• Contributed to team objectives in fast-paced environment.
• Prepared and deliver customer sales quotes.

Prospecting potential leads, nurturing them, and converting them to successful enrolments by providing high quality counselling.

. Handholding students throughout the application journey.

. Handling students queries via phone, emails .

Providing information on documentary requirements to fulfil admission.

Responsible for Secondary and Primary Sales.
* Responsible for Sales the Education product & Generate Revenue for company.
* Scheduling the Demonstration Sessions with parents & Students
*Achieving the company target was the main goal.

• Developed customer relationships and increased overall sales by 5%.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Built relationships with customers and community to promote long term business growth.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Contributed to event marketing, sales and brand promotion.
• Attended monthly sales meetings and quarterly sales trainings.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales
• Set and achieved company defined sales goals.
• Informed customers of promotions to increase sales productivity and volume.
• Worked independently with minimal supervision.
• Exceptional computer skills
• Negotiated prices, terms of sales and service agreements.

• Implemented Refferal process improvement initiatives within department.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Used Refferals strategies to promote exceptional customer service and create positive environment for employees and clients.
• Recruited and developed employees for teaching department.