M. VIGNESH
Production
Ranipet,TN
Summary
Results-driven Service Advisor recognized for high productivity and efficient task completion. Specialized in customer service, technical troubleshooting, and workflow optimization to enhance service quality. Excel in communication, problem-solving, and time management, ensuring client satisfaction and operational excellence.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Body Shop Advisor
Hyundai Motor Palaza
Alandur, Chennai, Tamilnadu
2025.11 - Current
- Provided exceptional customer service to clients, addressing inquiries and concerns efficiently.
- Coordinated repair schedules with technicians to optimize workflow and minimize vehicle downtime.
- Collaborated with insurance companies to expedite claims processing for clients'' convenience.
Technical Service Advisor
Bajaj Auto KishKintha Branch
2025.05 - 2025.11
- Provided technical support for customers regarding vehicle maintenance and service inquiries.
- Resolved customer complaints efficiently, enhancing overall satisfaction levels.
- Facilitated communication between customers and service departments for smooth operations.
- Solved technical issues by troubleshooting, resolving and documenting service tickets.
CNC & VMC Machine Operator
MIP Alloys
2024.11 - 2025.04
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Maintained a safe working environment by following all safety regulations and procedures.
CNC Machine Operator & Quality Control
Danly India Pvt LTd
2022.05 - 2024.11
- Collaborated with engineers in order to create new processes for improved efficiency.
- Selected the appropriate tools, machines, and materials to be used in preparation of machinery work.
- Used specialized tools to take precise measurements of various aspects of samples.
Education
B.E. - Mechanical Engineering
SRM Valliammai Engineering College
Kanchipuram, Tamil Nadu 2013.04 - 2017.01
Skills
Vehicle assembly and disassembly
Battery management systems
Effective communication skills
Complaint resolution
Problem solving
Quality assurance
CNC operation
Certification
Battery Management Systems
Personal Information
- Date of Birth: 12/07/95
Timeline
Body Shop Advisor
Hyundai Motor Palaza
2025.11 - Current
Technical Service Advisor
Bajaj Auto KishKintha Branch
2025.05 - 2025.11
CNC & VMC Machine Operator
MIP Alloys
2024.11 - 2025.04
CNC Machine Operator & Quality Control
Danly India Pvt LTd
2022.05 - 2024.11
B.E. - Mechanical Engineering
SRM Valliammai Engineering College
2013.04 - 2017.01