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Associate Principal Engineer

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Dynamic and award-winning Relationship Manager and Customer Service Leader with 12+ years’ experience driving Corporate and retail client portfolio growth, service excellence, and operational efficiency in high-volume banking environments. Proven track record of increasing customer retention by 45%, expanding client portfolios, and leading service teams that consistently achieved 95–98% customer satisfaction ratings. Adept at KYC/AML compliance, risk mitigation, and CRM optimisation, with a history of reducing service turnaround times by up to 40% through process improvements. Recognised for building strong client relationships, resolving complex issues, and coaching teams to exceed performance targets while maintaining regulatory and operational standards. Currently seeking to bring relationship management, customer experience, and operational leadership expertise to UK-based financial services or customer-focused organisations.

Driven financial and investment professional confident in handling wide range of financial needs, from retirement planning to insurance decisions. Decisive planner and problem-solver with understanding of marketing and sales strategies enabling sustained growth. 11-year track record working with financial products.

Dynamic and results-oriented professional with extensive experience at OLA FLEET TECHNOLOGIES and POPULAR VEHICLES AND SERVICES. Excelled in asset management and effective customer communication, driving process improvements and new business generation. Proven track record of fostering client satisfaction and loyalty through exceptional service support and strategic market analysis.

Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 5 years of assisting clients with financial planning processes and assessing data. Offering dynamic collaboration and decision making skills.

Aspiring Business Intelligence Analyst with a strong foundation in computer science and business analytics, gained through rigorous coursework and hands-on projects at top Australian universities. Skilled in data mapping, user acceptance testing, and leveraging analytical skills to uncover trends and solve complex problems. Demonstrates the ability to manage and cultivate client relationships, fostering extended engagements and business opportunities.

M YOGESHWARAN

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Relationship Manager

Sales Manager

Sales Manager

Sales Officer

Education

MBA - Marketing and Management

B.COM - Commerce General

SSLC & HSC -

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Relationship Manager

Sales Manager

Sales Manager

Sales Officer

MBA - Marketing and Management

B.COM - Commerce General

SSLC & HSC -

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