Maasir Saad
New Delhi
Summary
Certified Business Analyst with 6 years of experience specializing in brand onboarding, team audits, and process optimization on the Amazon platform. Expert in SQL and fostering team development, consistently delivering exceptional results through innovative solutions and strategic mentorship.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Protection Specialist - Turkish Expert
Amazon Development Centre Private Limited
Hyderabad
06.2021 - Current
- Enroll brands for sellers across 23 countries on Amazon.
- Achieved a ~26% reduction in "Unable to verify" through targeted data analysis and process improvements.
- Achieved a significant reduction in non-value-added (NVA) cases from 11.3% in January 2023 to 2.8% by September 2023, through deep data analysis.
- Manager 5 distinct programs as POC and SME.
- Trained and mentored new hires worldwide within Brand Registry.
- Deliver results through in-depth data analysis, taking ownership of and resolving complex operational tasks to drive efficiency and effectiveness.
- Influence and develop new SOPs for onboarding and partner teams.
- Acted as a Team Lead, managed and mentored a team of 5, delivering exceptional service and enhancing team efficiency through performance monitoring, training programs, and constructive feedback for 9 months.
- Compiled and presented weekly reports to leadership, highlighting key metrics, achievements, and areas for improvement.
- Led team's audit process, achieving an accuracy rate of 98.78% by end of Sept 2023.
Product Quality Investigator - Turkish Expert
Amazon Development Centre Private Limited
Hyderabad
01.2019 - 05.2021
- Addressed product and account issues based on complaint analysis.
- Monitored issues related to brand integrity and product usage across USA, Canada, Turkey, and European countries.
- Mentored employees to meet set business requirements.
Education
Bachelor of Science - Mechanical Engineering
Turk Hava Kurumu University
Ankara, Turkey2018
Skills
- Team Leadership
- Data Analysis
- Project Management
- Process Optimization
- Excellent communication
- Microsoft Office
- Salesforce
- SQL
- Power BI
- Tableau
Certification
- Business Analytics (May-Present)
Online Course (CoachX.Live)
Languages
Hindi
First Language
English
Advanced (C1)
C1
Turkish
Upper Intermediate (B2)
B2
Timeline
Brand Protection Specialist - Turkish Expert
Amazon Development Centre Private Limited
06.2021 - Current
Product Quality Investigator - Turkish Expert
Amazon Development Centre Private Limited
01.2019 - 05.2021
- Business Analytics (May-Present)
Online Course (CoachX.Live)
Bachelor of Science - Mechanical Engineering
Turk Hava Kurumu University
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