Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Maaz Hasware

Network Engineer
Mumbai

Summary

4 Years Experienced NOC Engineer with proven skills in system security and troubleshooting. In-depth understanding of IT systems and networks, working tirelessly to improve route performance. Interacts regularly with clients, documenting services provided and issues addressed.

Overview

5
5
years of professional experience
8
8
years of post-secondary education
2
2
Certifications

Work History

GNOC Engineer

Alorica
Bangalore
01.2022 - Current
  • Monitored and maintained network and software components according to established guidelines and best practices.
  • Supported global network users with connectivity, VPN, and access issues.
  • Closed first-time tickets quickly and met resolution volume requirements.
  • Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
  • Monitored proactively & continuously to provide real time health & status of the devices (Network. Server & Telecomm)
  • Participates in all incident monitoring bridges for all major issues during shifts, also initiated precautionary bridges for critical alerts & engaged responsible team to resolve it or to get workaround to avoid production impact
  • Troubleshot network issues using monitoring tools such as SolarWinds and implemented solutions to prevent future problems.
  • Proactively create Service now incident for user VPN disconnection & assign it to Responsible End User Support
  • Kept detailed documentation on each support ticket and added lessons learned to knowledge base.

Network Engineer

Suryoday Small Finance Bank
Mumbai
10.2019 - 01.2022
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Troubleshot complex multi-vendor network service provider issues.
  • Performed troubleshooting for Cisco, and packet analysis.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Configured IP assignment, core network configuration, and DNS setup for new users.
  • Upgrading the latest IOS firmware version of cisco switches.
  • Monitor & Control Mojo Access point(AP) with the help of Mojo AP Wireless manager.
  • End point WiFi whitelisting & WIPS services enabled as per client requirement.
  • Configured Fortigate 40F firewall in HO Network.
  • Interact and co-ordination with field Engineer, Circle SPOC of all state, FIS NOC Team, Nesecure Team & Teams computer team (System Connectivity).
  • Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements

Network Support Engineer

Oreinet Technologies
Mumbai
10.2018 - 12.2018
  • Remote Monitoring of Network & Client End Connectivity via various NMS Tools such as Flex master, Zone director, Telnet, etc.
  • Access of Core Routers via telnet installed in operational cities to check the ping response of serving Access Point and client end device in order to determine drop in connectivity as well as taking speed related issues.
  • Manage and resolve issues of Tikona Wi-Fi Connection.
  • Analyzed of Access Point(AP), Customers Premises Equipment (CPE),Router DCS Logs.

Education

Bachelor of Engineering - Electronics & Telecommunications

Mumbai University
Mumbai
07.2014 - 07.2018

Diploma - Electronics & Telecommunication

Maharashtra State Board
Mumbai
06.2012 - 07.2014

H.S.C - Science Education

Maharashtra State Board
06.2010 - 06.2012

S.S.C -

Maharashtra State Board
04.2001 -

Skills

Hardware knowledge

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Certification

Cisco Certified Network Associate(CCNA) Certification Course

Interests

NOC

Network Security

Cloud Networking

Timeline

GNOC Engineer

Alorica
01.2022 - Current

Network Engineer

Suryoday Small Finance Bank
10.2019 - 01.2022

Network Support Engineer

Oreinet Technologies
10.2018 - 12.2018

Bachelor of Engineering - Electronics & Telecommunications

Mumbai University
07.2014 - 07.2018

Diploma - Electronics & Telecommunication

Maharashtra State Board
06.2012 - 07.2014

H.S.C - Science Education

Maharashtra State Board
06.2010 - 06.2012

S.S.C -

Maharashtra State Board
04.2001 -

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Maaz HaswareNetwork Engineer