Maaz Mansuri

· Planning and directing end-to-end U.S.-bound import and distribution operations, ensuring full compliance with U.S. Customs and Border Protection (CBP) regulations and maintaining a 95.5% compliance record.

· Managed and evaluated freight forwarders and customs brokers through structured KPI monitoring systems, enhancing customs clearance timelines and eliminating demurrage costs.

· Monitoring international trade regulations and tariff amendments, conducting tariff

classification reviews for over 150 SKUs in consultation with US trade counsel to optimize duty structures and control landed costs.

· Coordinated cross-functional supply chain functions across procurement, finance, operations, and warehousing to ensure uninterrupted supply continuity amid trade volatility.

· Contributing to strategic planning with senior leadership by supporting the development of a multi-year logistics roadmap aligned with corporate growth and operational scalability objectives.

· Directs and coordinates global supply chain functions through strategy, resource optimization, profitability maximization, and KPIs, resulting in the maximization of customer satisfaction.

· Maintained tracking systems for inbound materials and finished goods, ensuring timely replenishment and adherence to reorder points.

· Coordinating with internal departments and external customers regarding outbound goods requirements and transportation arrangements.

· Collaborated with procurement department to establish best practices for freight management and consolidation.

· Supervised documentation of purchasing, warehousing, and distribution activities, ensuring proper utilisation of ERP system (SAP).

· Oversee logistics of the AMERICAS region (North America and Latin America), which include imports, exports, as well as domestic trades; implement logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance.

· Close coordination with the warehouse to ensure high levels of automation in pick-picking, labelling, and export processes, ensuring that goods are processed with minimum delay.

· Take care of monthly billings and invoices of logistic partners and service providers.

· Reduced freight costs by 30% through negotiations and route optimization.

· Monitor day-to-day stockkeeping, monthly stock reconciliation, quarterly audits, forecasting, etc

• Processed customer orders through internal systems and software, ensuring timely fulfillment.
• Maintained accurate records of order transactions and customer interactions to support effective service.
• Collaborated with teams to resolve order discrepancies and customer inquiries, enhancing customer satisfaction.
• Coordinate with shipping partners to ensure timely delivery of products.
• Train new staff on order processing protocols and system navigation.