Summary
Overview
Work History
Education
Skills
Languages
Sociallinks - Linkedin
Timeline
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MAAZ AHMED SIDDIQUI

Nagpur

Summary

Accomplished Network Engineer with a robust background in managing complex network systems for companies like HCLTech , Accenture. Expert in switching, routing, and implementing Viptela SD-WAN solutions. Demonstrated leadership in resolving critical network issues. Skilled in collaboration and troubleshooting, with a proven track record of delivering projects within stringent timelines.

Overview

10
10
years of professional experience

Work History

Senior Specialist

HCLTech
Nagpur
01.2024 - Current
  • Managed support tasks for router and switch network operations.
  • Utilized tools including Citrix, ESP, and CMDS.
  • Managed troubleshooting tasks for router and switch malfunctions.
  • Troubleshooting of network-down incidents, disconnections, and outages.
  • Resolved link-down issue within described SLA while adhering to escalation matrix.
  • Delivered outage reasons to customers.
  • Collaborated with telecom providers AT&T, Frontier, and Century Link to identify network issues.
  • Assisted in router replacement and configuration alongside a field technician.
  • Addressed customer demands efficiently in designated time frames.
  • Handled ticket creation and follow-up activities with major telco companies like Frontier, AT&T, CenturyLink, Comcast.
  • Engaged with clients to discuss upcoming project pipelines.

Network Engineer

Accenture
Bengaluru
08.2021 - 01.2024
  • Ensured smooth functionality of network by supporting operations of routers and switches.
  • Handled tasks using Citrix, ESP, and CMDS.
  • Diagnosed and resolved network problems involving routers and switches.
  • Addressed and fixed network interruptions ensuring minimal downtime.
  • Resolving the link-down issue within the described SLA, and escalating the issue as per the escalation matrix.
  • Supplied RFO details to customers.
  • Collaborated with telecom companies like AT&T and Frontier to resolve network issues.
  • Collaborated with field technician on router replacement and configuration.
  • Performing change requests driven by customer demand within maintenance windows.
  • Opened tickets and followed up with telecommunications companies including Frontier, AT&T, CenturyLink, Comcast.
  • Engaged in client discussions concerning pipeline and future projects.

Network Engineer

Nexapp Technology pvt ltd
Pune
02.2019 - 05.2021
  • Served as the main point of contact for end users seeking network system support.
  • Performed installation, diagnosis, repair, maintenance and upgrade of hardware devices.
  • Minimized downtime through effective resolution of networking problems.
  • Handled basic troubleshooting tasks, including log collection.
  • Managed and supported LANs, WANs, network segments, Internet, and intranet systems.
  • To provide network support in routing, switching, IP protocol, VLAN, LAN, WAN, ILL, broadband, 2G, and 3G/4G.
  • Maintaining and supporting a local and wide-area network (LAN/WAN) that includes planning, evaluation, configuration, acquisition, design, installation, maintenance, testing, and coordination.

Program Manager

Teleman institute of technology
Pune
06.2015 - 03.2018
  • Oversees networking and telecom domain program.

Education

B.Tech/B.E. - Electronics/Telecommunication

Amravati University
01.2011

12th - Maharashtra , English

01.2007

10th - Maharashtra , Urdu

01.2005

Skills

  • Switching
  • Routing
  • CCNA
  • Juniper routers
  • Meraki
  • Viptela SD-WAN Implementation
  • Networking
  • Network Routing Protocols
  • IPSec
  • Failover
  • NAT
  • Bgp
  • OSPF
  • VRRP
  • VTP
  • RSTP
  • STP

Languages

  • English
  • Hindi
  • Marathi
  • Urdu

Sociallinks - Linkedin

www.linkedin.com/in/maazahmed-siddiqui-6571b8b1

Timeline

Senior Specialist

HCLTech
01.2024 - Current

Network Engineer

Accenture
08.2021 - 01.2024

Network Engineer

Nexapp Technology pvt ltd
02.2019 - 05.2021

Program Manager

Teleman institute of technology
06.2015 - 03.2018

B.Tech/B.E. - Electronics/Telecommunication

Amravati University

12th - Maharashtra , English

10th - Maharashtra , Urdu

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MAAZ AHMED SIDDIQUI