Mackenzi Potts
Edwardsport,IN
Summary
Dedicated Staff Registered Nurse with extensive experience in ICU, Labor and Delivery, and Mother-Baby units at Good Samaritan Hospital and Daviess Community Hospital. Demonstrates exceptional skills in compassionate care, strong clinical judgment, and team collaboration. Demonstrates strong patient advocacy. Prior to becoming a registered nurse worked as a pharmacy technician through high school and college years.
Overview
17
17
years of professional experience
Work History
Staff Registered Nurse, Labor and Delivery
Good Samaritan Hospital
05.2022 - Current
- Greeted patients and assisted with variety of questions to foster exceptional care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
Staff Registered Nurse, Mother-Baby, PRN
Daviess Community Hospital
10.2020 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Delivered high level of quality care to diverse populations.
- Performed vital signs checks and administered vaccinations to infants following birth.
- Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
Staff Registered Nurse, ICU
Good Samaritan Hospital
04.2015 - 10.2020
- Developed and improved time management and organizational skills to maximize patient care.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Assisted with onboarding new staff members, providing orientation and support.
- Participated in team-building activities to foster teamwork and collaboration.
- Worked with physicians and nursing staff to develop treatment protocols addressing patients' current symptom presentation as well as underlying conditions.
- Delegated work to nursing support staff and monitored performance to protect patients and maintain optimal care standards.
- Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
- Documented and carried out directives of primary intensivists.
- Administered medications and treatments as prescribed by physicians.
- Fostered caring, compassionate and respectful care environment by treating every patient with professionalism.
Cashier/Pharmacy Technician
Family Pharmacy
11.2007 - 04.2015
- Built relationships with customers to encourage repeat business.
- Counted, measured, and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Bachelor of Science - Nursing
Vincennes University
Vincennes, IN 05-2016
Skills
- Compassionate care
- Emotional support
- Documentation
- Attention to detail
- Medication administration
- Strong clinical judgment
- Time management
- Team collaboration
- Advanced cardiovascular life support (ACLS)
- Patient education
- Problem-solving abilities
- Update electronic charts
Timeline
Staff Registered Nurse, Labor and Delivery
Good Samaritan Hospital
05.2022 - Current
Staff Registered Nurse, Mother-Baby, PRN
Daviess Community Hospital
10.2020 - 07.2023
Staff Registered Nurse, ICU
Good Samaritan Hospital
04.2015 - 10.2020
Cashier/Pharmacy Technician
Family Pharmacy
11.2007 - 04.2015
Bachelor of Science - Nursing
Vincennes University
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