Mackenzie Chitwood
Unionville
Summary
Dynamic Eyelash Extension Technician with a proven track record at Self Employed Services, excelling in client retention and appointment scheduling. Expert in classic and volume lashing techniques, I enhanced revenue through tailored services and effective social media promotion, ensuring high client satisfaction and a sanitary workspace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Eyelash Extension Technician
Self Employed Services
07.2017 - Current
- Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
- Increased salon revenue by offering a variety of eyelash extension styles and techniques.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
- Addressed any client concerns promptly and professionally, ensuring total satisfaction with their eyelash extension experience.
- Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
- Reduced appointment times with efficient application processes, resulting in higher client turnover.
- Enhanced client satisfaction by providing high-quality eyelash extension services tailored to individual needs.
Orthodontic Assistant
Chapman Orthodontics
05.2020 - 11.2022
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
- Set appointments and made follow-up calls.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
Manufacturing Operator
Cook Medical
02.2017 - 01.2020
- Operated machining equipment safely with team of operators.
- Inspected products and machines to maintain quality and efficiency.
- Complied with company and OSHA safety rules and regulations.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Exceeded safety standards by consistently following guidelines and participating in regular safety training sessions.
- Assisted in maintaining a clean workplace environment free from debris and hazards by closely following housekeeping protocols.
Education
High School Diploma -
Bloomington High School North
Bloomington05-2017
Skills
- Workspace organization
- Classic lashing technique
- Volume lashing technique
- Sanitation standards
- Eyelash extension application
- Social media promotion
- Appointment scheduling
- Continuing education
- Allergy awareness
- Lash isolation expertise
- Client retention strategies
Certification
Indiana Department of Health Certified Eyelash Technician
Languages
English
Native or Bilingual
Interests
- Gym Workouts
- Strength training exercises
- Gardening
- Hiking
- Fishing
Timeline
Orthodontic Assistant
Chapman Orthodontics
05.2020 - 11.2022
Eyelash Extension Technician
Self Employed Services
07.2017 - Current
Manufacturing Operator
Cook Medical
02.2017 - 01.2020
High School Diploma -
Bloomington High School North
Similar Profiles
Bushra KhokharBushra Khokhar
House Maker at Self Employed ServicesHouse Maker at Self Employed Services
Katerine LuligoKaterine Luligo
Licensed Nail Technician at Self Employed ServicesLicensed Nail Technician at Self Employed Services
Jahan Kasim AlstonJahan Kasim Alston
Manager, Projects General Contractor at Self Employed ServicesManager, Projects General Contractor at Self Employed Services