Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Mackenzie Conner

Fort Wayne

Summary

Certified IT Project Manager with a background in financial services, data visualization, and cross-functional team coordination. Known for critical thinking, attention to detail, and a proactive approach to process improvement. Adept at implementing new procedures, managing vendor communications, and optimizing project workflows using tools like Smartsheet. Comfortable working alongside developers and technical teams, with a strong grasp of computer science concepts and coding mindsets that enhance cross-functional collaboration and solution design.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Project Manager

Beacon Credit Union
07.2024 - Current
  • Lead and track IT and business initiatives using Smartsheet for project management and data visualization
  • Collaborate cross-functionally with departments to support and align on broader organizational projects
  • Self-taught in Smartsheet and independently redesigned project workflows to increase efficiency and visibility
  • Trained and collaborated with the Strategic Initiatives intern on summer projects, providing guidance, task structure, and hands-on project experience
  • Coordinate with internal teams and vendors to ensure project objectives, timelines, and compliance are met
  • Drive process improvements by identifying bottlenecks and implementing streamlined, scalable solutions

Account Management & Support Specialist

3Rivers Federal Credit Union
01.2021 - 07.2024
  • Created fraud detection and identity theft reporting workflows, reducing risk and loss
  • Authored and implemented departmental procedures used across multiple teams
  • Delivered training and support during system modernization, including live demos and documentation
  • Collaborated on identity verification initiatives, vendor evaluations, and solution testing

Education

Bachelor of Science - Mathematics

Purdue University
Fort Wayne, IN
05-2025

Skills

  • Project Management: Smartsheet
  • Data Visualization & Reporting: Power BI, Excel
  • Communication Tools: Webex, Microsoft Teams, Outlook
  • Office & Productivity: Microsoft Office Suite/Word (Word, PowerPoint, OneNote), Adobe Acrobat, Foxit
  • Creative Tools: MAGIX Video Editor, Photoshop, Adobe Premiere Pro, Lightroom
  • Programming & Scripting: JavaScript, Python, GitLab, GitHub

Certification

  • CAPM - Certified Associate in Project Management

Interests

  • Enjoy participating in cycling for overall physical and mental well-being
  • Learning new cooking techniques and expanding my culinary skills
  • Tent camping and minor hiking trails with my growing family

Timeline

IT Project Manager

Beacon Credit Union
07.2024 - Current

Account Management & Support Specialist

3Rivers Federal Credit Union
01.2021 - 07.2024

Bachelor of Science - Mathematics

Purdue University

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Mackenzie Conner