Mackenzie Keenan
South Bend
Summary
Highly organized and detail-oriented Director of Volleyball Operations with eight years of experience overseeing comprehensive team logistics for collegiate programs. Proven ability to manage complex travel, budgets, and schedules, ensuring seamless operations and supporting athletes and coaches. Adept at budget management, facility coordination, and serving as a primary liaison with members of the athletic department.
Overview
10
10
years of professional experience
Work History
Volleyball Operations Specialist
University of Notre Dame
03.2022 - Current
- Coordinate all aspects of team travel, including flights, buses, meals, lodging, practice times, and itineraries.
- Manage financial planning for our team’s operating budget of $735,000.
- Plan and execute camps, alumni events and our team banquet.
- Collaborate in weekly game management meetings to strategize marketing & social media campaigns, fan experience promotions, and facility concerns for all home matches.
- Uphold NCAA rules and regulations related to the team time management calendar.
- Work with the coaching staff on the planning and executing of recruiting visits.
- Oversee equipment inventory and ordering for the program.
- Supervise and hire team managers to ensure operational excellence.
- Ensure completion of background checks, protection of minors training, I-9 paperwork, and staff waivers for summer camps.
- Manage logistics for summer camps in partnership with Notre Dame Camp Office, including payroll, budget templates and camp request forms.
Director of Volleyball Operations
TCU
06.2017 - 03.2022
- Coordinated all aspects of team travel including hotel accommodations, ground transportation, flights, team meals, and team practice times.
- Organized all logistics for home game day management including scheduling practice times, meal reservations, and court set up for all matches.
- Lead weekly Game Operations meetings with TCU Athletics Marketing, Communications, Ticketing, and Facilities staff members.
- Planned and executed specials events such as the end of the year banquet, alumni events, community service projects and team holiday parties.
- Assisted Recruiting Coordinator with the planning of official and unofficial visits including meals, travel and documentation with the Compliance Department.
- Oversaw the time management plan, along with TCU Compliance staff, to ensure the program stayed within designated hour limitations and required days off.
- Coordinated the matriculation process for our incoming student athletes per NCAA guidelines.
- Managed the team travel budget.
- Met weekly with our Academic Advisor to track academic progress of student athletes.
- Worked with Equipment Staff in the ordering of team equipment and special attainment awards.
- Handled gift fulfillment for the TCU Volleyball Side Out Club.
- Supervised five Graduate Assistants over the course of seven seasons.
- Served as Director of Operations for Volleyball and Beach Volleyball during the 2017-2018 season.
Jill Kramer Volleyball Camps
06.2015 - 07.2021
- Coordinated with TCU Conference Services on logistics for camp including gym and meeting space reservations, housekeeping, housing, meal plans, and camp contracts.
- Monitored hiring stages to ensure completion of background checks, protection of minors training, W9 paperwork and staff waivers.
- Handled documentation for all camper-related liability waivers and insurance cards.
- Submitted camp insurance premiums and final audit numbers to insurance agency.
- Managed all camp registrations, check-in sheets, and rooming lists.
- Ordered and arranged camp merchandise.
Education
Master of Arts - Liberal Arts
Texas Christian University
Fort Worth, TX05.2017
Bachelor of Science - Sports Management
West Virginia University
Morgantown, WV05.2015
Skills
- Team Travel & Logistics
- Program & Event Management
- Budgeting & Financial Oversight
- NCAA Compliance
- Scheduling & Facility Management
- Concur
- Microsoft Office
- Teamworks
Timeline
Volleyball Operations Specialist
University of Notre Dame
03.2022 - Current
Director of Volleyball Operations
TCU
06.2017 - 03.2022
Jill Kramer Volleyball Camps
06.2015 - 07.2021
Master of Arts - Liberal Arts
Texas Christian University
Bachelor of Science - Sports Management
West Virginia University