MACKENZIE ROBINSON
Pharmacy Service Clerk
Brownsburg
Summary
Reliable and friendly worker with strong customer service experience in fast-paced roles. Skilled in helping members, handling transactions, and staying organized. Quick learner who follows directions and works well on a team. Excited to bring a strong work ethic to the Costco Pharmacy team.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Life Insurance Agent
Premier Producers Group
09.2024 - Current
- Helped customers understand plans by explaining complex information in a simple, friendly way
- Kept detailed, accurate records while handling private client data with care
- Solved customer issues quickly by listening closely and staying calm under pressure
- Worked independently and with a team to meet daily goals and follow company rules
Life Insurance Agent
Premier Producers Group
09.2024 - Current
- Conducted over 100+ needs-based consultations to assess financial situations and recommend appropriate whole-life insurance solutions
- Interviewed clients to gather detailed personal and financial information, verifying identity and eligibility
- Created and maintained accurate, confidential client records and documentation
- Used CRM tools to manage ongoing communications and follow-up, often handling sensitive client information
- Worked independently in a remote environment, demonstrating self-management and organizational skills
Delivery Associate
OnTheMove Logistics
09.2022 - 09.2024
- Delivered packages quickly and accurately while providing friendly customer service
- Followed strict safety procedures and company guidelines every day
- Helped train and support new drivers to keep routes running smoothly
- Managed high-volume routes and stayed organized under pressure
Floating Leasing Consultant
Becovic Management Group/Buckingham Companies
01.2020 - 06.2022
- Helped customers find the right home by listening carefully and explaining options clearly
- Handled paperwork and records with accuracy and attention to detail
- Adapted quickly to different locations and teams while keeping service consistent
- Solved resident questions and concerns with patience and professionalism
Education
Some College - General Studies
Ivy Tech Community College Of Indiana
Indianapolis, IN 05.2001 -
High School Diploma -
Lawrence North High School
Indianapolis, IN06-2012
Skills
- Customer service
- Cash register operation
- Stocking & organizing
- Basic medical terms
- Clear communicator
- Problem solving
- Follows safety rules
- Adaptable and reliable
Certification
Life Insurance License
Accomplishments
- Core 40 Honor Roll
Timeline
Life Insurance Agent
Premier Producers Group
09.2024 - Current
Life Insurance Agent
Premier Producers Group
09.2024 - Current
Delivery Associate
OnTheMove Logistics
09.2022 - 09.2024
Floating Leasing Consultant
Becovic Management Group/Buckingham Companies
01.2020 - 06.2022
Some College - General Studies
Ivy Tech Community College Of Indiana
05.2001 -
High School Diploma -
Lawrence North High School
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