Mackynzee Carrico
Sullivan
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Meijer
01.2024 - 03.2025
- Placed completed orders in labeled or temperature-appropriate storage.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Customer Service Desk Associate
Walmart
05.2021 - 11.2023
- Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
- Handled large sums of money.
- Reduced wait times by efficiently directing calls to appropriate departments for faster resolution.
- Collaborated with team members to ensure seamless customer support across multiple channels.
- Assisted customers in finding suitable products, leading to increased sales and repeat business.
- Handled complex customer issues with diplomacy, working towards mutually beneficial resolutions while upholding company standards.
Education
Associate of Science - Agriculture
Ivy Tech Community College
Terre Haute, IN05-2025
High School Diploma -
Sullivan High School
Sullivan, IN05-2019
Skills
- Customer service
- Strong work ethic
- Reliable
- Fast Learner
Timeline
Online Personal Shopper
Meijer
01.2024 - 03.2025
Customer Service Desk Associate
Walmart
05.2021 - 11.2023
Associate of Science - Agriculture
Ivy Tech Community College
High School Diploma -
Sullivan High School