Madan Muniswamy

• Develop and implement comprehensive event plans that include detailed budgets, timelines, objectives, and target audience analysis to ensure alignment with company goals and client expectations.

• Analyze and allocate resources effectively to ensure all events stay within budget while maximizing value and quality. Utilize financial tools and data-driven insights for precise budget tracking and reporting.

• Lead and manage all event operations, including coordination with support staff such as caterers, DJs, emcees, and florists.

• Foster relationships with clients, vendors, and partners to ensure all event components are well-coordinated and executed to meet client specifications and expectations.

• Conduct thorough post-event evaluations to assess outcomes, gather feedback, and identify areas for improvement. Generate reports to inform future event planning decisions and strategies

• • Responsible for all transactions related to Death claim litigation's and settlements of IRA and Retail Brokerage account holders by contacting them.
• • Handling escalations of all types of discrepancies related to Trade, Securities, Investments Etc.
• • Worked as the first level quality checker and audit for the process before the manager approval.
• • In the absence of manager and team lead, took the responsibility of assigning the daily volumes to the team members and ensuring all tasks are completed by end of day.
• • Liquidation of date of death value of securities, annuities, mutual funds, bonds, other investment schemes. Etc • Have deep understanding of IRS regulations which guide the functioning of IRA Accounts and Brokerage accounts in US Markets.
• • Procuring clients KYC data and sending out them updates in regards of renewals and OFAC screening
• • Have worked with multiple stake holders in end-to-end processing of distribution of assets of deceased IRA and Brokerage accounts to their respective beneficiaries either by ACAT or Fedwire
• • Assisted the management in designing controls for the process like checklist, quality checks.
• • Handling the generic mail box for queries resolution within TAT (Client interaction)
• • Have in-depth understanding of analyzing Brokerage accounts for various types of assets which may include equities, bonds, alternative investments, and preparation of distribution schedules for different asset classes

Correspondent Mortgage
* Responsible for reviewing the files that have been originated and funded by the client which is pooled from secondary market.
* Verifying all the required documents of customers of Wells Fargo and accordingly update the same in the bank database.
* Analyzing customer confidential documents and ensure the loan is saleable in secondary market by meeting investor guidelines.

HLRS

* Identifying the documents by using the application ICMP (Imaging content & management platform)
* To publish Utilization report, Hold loans report and Hourly count report of team.
* Understanding and ascertain risk included with reviewing according to the parameters and notifying the risk issues to stateside underwriters.
* Perform Audits and provide floor support for the team whenever required.
* Maintaining L & D tracker for my team.
* Spoc for hold loans and BCP report on daily basis.

Foreclosure and Bankruptcy
* Attorney Performance Review- Auditing Attorney's work on Foreclosure and Bankruptcy as per the Attorney Vendor Manual & Investor's guidelines. We do review the documents as per the competencies and as per the research we do answer the checklist as required Providing quality scores to Attorney firms.
* Responsible for providing Quality Attorney Oversight by managing activities conducted by Attorney Firms by identifying and controlling risks arising from the relationships between the
Firms and Wells Fargo.
* Responsible for managing portfolios as an Attorney firms & ensures that firms concerns are resolved in a timely manner.
* Coordinates & Facilitates work relationships with legal and business partners to address potentially impactful changes
Completing desktop audits on per month on Foreclosure, Bankruptcy.
* Familiar with Systems such as Decision Ready,
LPS/BKFS, MSP, AACER, ICMP etc.
* Responsible for managing Reports as well as sending out Monthly Errors, Rebuttals of the team.
* Ability to identify risks and mitigating control procedures, gather, analyze, and evaluate facts to assess the effectiveness.
* Responsible for identifying and communicating key audit findings.
* Responsible for daily and routine escalation of matters arising with different attorney firms.

• • Resolving queries regarding Axis bank Retail Savings Account and Current Account over the call.
• • Act as subject matter expert and sounding board for junior resources in the team. Resolve escalated queries related savings, current a/c or credit card and troubleshooting them.
• • Ensuring daily SLAs and TATs are met with highest level of efficiency.
• • Auditing the clean desk policy for the team on a weekly basis.
• • Work independently and proactively to identify and solve problems and produce the best results.
• • Sending trigger warning to the account holders and resolving the issue related to suspicious or fraudulent transactions occurred on the account.
• • Prepare weekly roster for the teammates and submit to the manager.
• • Cross selling and assisting clients in new investment products along with asset products