Madelyn Pillow

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.

Install Coordinator:

• Established strong communication channels between the installation team and other departments, fostering better collaboration.
• Adapted scheduling strategies based on seasonal fluctuations in demand or unexpected staff shortages.
• Enhanced customer satisfaction with timely and accurate installations for various projects.
• Improved installation efficiency by streamlining processes and implementing best practices.

Sales Coordinator:

• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

• Collaborated with team members to ensure optimal efficiency during peak dining hours.
• Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
• Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
• Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
• Enhanced guest experience with exceptional service and positive demeanor during checkout process.
• Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
• Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
• Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
• Contributed to the restaurant''s reputation for outstanding service by consistently exceeding guest expectations during their visit.
• Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
• Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.