MADHAN SHIVARAM
Business Analyst
Bengaluru,KA
Summary
Business Analyst successful at responding to shifting business needs and priorities. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Livspace
Bangalore , Karnataka
11.2021 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
- Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Data Analyst
Capfront Technologies
Bangalore , Karnataka
03.2019 - 09.2021
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Developed tables, views and materialized views using SQL.
- Documented business workflows for stakeholder review.
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- Coordinated statistical data analysis, design and information flow.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Associate Software Engineer
Accenture
Bengaluru , Karnataka
03.2018 - 03.2019
- Tested troubleshooting methods, devised innovative solutions and documented resolutions for inclusion in knowledge base for support team use.
- Planned and conceived computer systems using information engineering, data modeling and structured analysis.
- Resolved malfunctions with systems and programs through troubleshooting.
- Defined business goals to determine systems requirements.
- Resolved or escalated problem tickets to resolve user issues.
- Provided client support on system operation and troubleshooting.
Education
Bachelor of Engineering (B. E) - Telecommunication
Sir. M. Visvesvaraya institute of technology
Bengaluru 08.2013 - 06.2017
Skills
Predictive modeling
Strategic planning
Data analysis
Operations analysis
Operations management
Pivot tables
Workflow Analysis
SQL and databases
Web-based reporting tools
Business process mapping
Data Sanitization
Intelligence gathering
Business intelligence analysis
Business intelligence tools
Additional Information
- Strong promoting and landing capabilities.
- Can independently accomplish work and lead teams.
- Create new compliance and organizational procedures and train personnel.
- Creating new strategies for customer acquisition and promotions.
- Develop efficient strategies for management utilizing research reports and organizational performance information.
- Manage documents relating to business rules, requirement specifications, wireframes, and functional requirements.
- Worked on end to end process of Micro loan cases, Pre-Login to Post disbursement.
- Supervise inquiry of credit risk in clients and providers and observe the collection of totals due to association and handle the daily activities of Collection teams.
- Encourage and train the subordinates, appraise and evaluate Team member's performance and offering counselling.
- Pre check for the prepayment of the Customers to increase in the NPA Standards. To Maintain a balanced NPA rating for every month.
Timeline
Business Analyst
Livspace
11.2021 - Current
Data Analyst
Capfront Technologies
03.2019 - 09.2021
Associate Software Engineer
Accenture
03.2018 - 03.2019
Bachelor of Engineering (B. E) - Telecommunication
Sir. M. Visvesvaraya institute of technology
08.2013 - 06.2017