MADHANRAJ GUNASEKAR
Chennai
Summary
Accomplished Specialist (AI & Technology Operations) with a proven track record at HCL TECH, enhancing IT efficiency by 20% through advanced AI tools and cloud computing. Excelled in predictive analytics at Tech Mahindra, significantly boosting client satisfaction. Skilled in Python, TensorFlow, PyTorch, and adept at fostering team adaptation to new technologies. Demonstrates exceptional problem-solving, analytical capabilities, and a strong foundation in machine learning algorithms, deep learning, and data science.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Specialist (AI & Technology Operations)
HCL TECH
Chennai
01.2023 - Current
- Deployed data mining algorithms to analyze Wells Fargo's financial data, improving fraud detection and risk mitigation
- Utilized AI to uncover hidden data relationships, driving key IT solutions that boosted productivity and operational effectiveness
- Enhanced Wells Fargo's IT efficiency by 20% through the integration of advanced AI tools and cloud computing
- Led the transition to cloud-based AI tools, modernizing IT infrastructure and improving scalability
- Facilitated team adaptation to new AI technologies, enhancing overall group capability and performance
Technical Support Operational Team Lead
Tech Mahindra
Chennai
01.2020 - 12.2022
- Spearheaded technical support for high-value accounts, ensuring compliance with data regulations and performance metrics
- Leveraged Python, Excel, SAS, and Tableau for data analysis, optimizing tech support processes and improving team efficiency by 30%
- Introduced predictive analytics to enhance decision-making, resulting in a significant boost in client satisfaction scores
- Reduced data errors by 25% through the implementation of rigorous data standards and validation processes
Junior Executive
Redington Gulf FZE
Chennai
01.2019 - 12.2019
- Conducted data analysis to generate actionable insights for clients and vendors, supporting strategic decision-making
- Maintained meticulous records using SAP and Microsoft Excel, ensuring accuracy in financial reporting
- Collaborated with senior leadership to develop and implement digital marketing strategies, driving business growth
Education
Master of Science (MSc) - Artificial Intelligence and Machine Learning
Liverpool John Moores University
04.2026
Executive PG Certificate - Artificial Intelligence and Machine Learning
Indian Institute of Technology Bangalore (IIT Bangalore)
01.2025
B. Tech - Mechanical Engineering
Dr. M.G.R. Educational and Research Institute
04.2018
HSC - Science
Sivananda Saraswati Matriculation Higher Secondary School
03.2014
SSLC
St.Mathias Angelo Indian Higher Secondary
Chennai04-2012
Skills
Technical Skills:
- Programming & Tools: Python, TensorFlow, PyTorch, Scikit-learn, Pandas, Matplotlib, Seaborn
- Cloud Platforms: AWS/GCP/Azure (SageMaker, Vertex AI, Azure ML)
- DevOps: Docker, Kubernetes, Git
Machine Learning & Algorithms:
- Supervised Learning: Linear Regression, Decision Trees, K-Nearest Neighbors (K-NN)
- Deep Learning: Neural Networks, Computer Vision (Image Recognition), NLP (Transformer Models)
- Model Development: Predictive Modeling, Fraud Detection, Quantitative Modeling
Data Engineering & Analytics:
- Data Exploration, Feature Engineering, Data Pipeline Optimization
- Predictive Analytics, A/B Testing, Statistical Analysis
AI Applications:
- NLP: Sentiment Analysis, Chatbots
- Computer Vision: Object Detection, Image Classification (TensorFlow/PyTorch)
- Cloud AI: Model Deployment, Scalable Inference
Compliance & Best Practices:
- Data Privacy (GDPR, CCPA), Ethical AI, Model Explainability (SHAP, LIME)
Hobbies and Interests
- Exploring advancements in AI and machine learning
- Contributing to open-source projects on GitHub
- Reading about data privacy and cybersecurity
- Participating in hackathons and coding challenges
Certification
- Google Google IT Support Professional Certificate
- Artificial Intelligence and Machine Learning (AIML) Certification
Institution: GUVI (IIT Madras Incubated)
Projects
- Fraud Detection System
Built a machine learning model using Python and TensorFlow to detect fraudulent transactions.
Achieved 95% accuracy using Random Forest and Gradient Boosting, reducing financial risks by 20%. - Image Recognition System
Developed a CNN-based image classifier using TensorFlow and Keras on the CIFAR-10 dataset.
Achieved 88% accuracy and deployed the model as a web application using Flask. - Sentiment Analysis Using NLP
Created an NLP model with LSTM and PyTorch to classify customer reviews into positive, negative, or neutral sentiments.
Achieved 92% accuracy, enabling real-time feedback analysis for product improvement.
Timeline
Specialist (AI & Technology Operations)
HCL TECH
01.2023 - Current
Technical Support Operational Team Lead
Tech Mahindra
01.2020 - 12.2022
Junior Executive
Redington Gulf FZE
01.2019 - 12.2019
Master of Science (MSc) - Artificial Intelligence and Machine Learning
Liverpool John Moores University
Executive PG Certificate - Artificial Intelligence and Machine Learning
Indian Institute of Technology Bangalore (IIT Bangalore)
B. Tech - Mechanical Engineering
Dr. M.G.R. Educational and Research Institute
HSC - Science
Sivananda Saraswati Matriculation Higher Secondary School
SSLC
St.Mathias Angelo Indian Higher Secondary
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