To secure a position in an organization and to contribute to its growth. I look forward for a challenging career that would put my mind skills and my competitive character to test and bring the best in me to the forefront.
Overview
9
9
years of professional experience
Work History
UK Customs Broker Co-Ordinator
UPS Logistics Pvt Ltd
10.2020 - Current
Working as a coordinator for UK brokerage Process.
Taking care of all the charges calculated for freight and import export between European Countries.
Handling critical shipments (IP/OP) concern and clearing of shipments.
Provided regular work updates to the team.
Sharing skills and knowledge with colleagues while rating shipments.
Conducted trainings on IP shipments.
Helping team in resolving rejections.
Customer representative for Amazon.uk
Concentrix Daksh
06.2019 - 03.2020
Worked for Amazon.uk as a Chat assistant.
Worked as a mediator between the customer and the Warehouse.
Helped customers to get the desired information related to their orders.
Provided regular work updates within the team.
Maintained the relationship between the clients and the tutors.
Identified the issues between the clients and tutors and help resolving them.
Sr. Associate – Ops
WNS Global Services
06.2017 - 04.2019
Worked for British Airways - Scheduling Process.
Worked on scheduling and creating flights, Trucks and Freighters.
Participated in various training.
Provided regular work updates to the Management.
Reported the daily volumes received and worked for different exceptions by the team.
Maintained the relationship between the clients and the tutors.
Identified the issues between the clients and tutors and help resolving them.
Education
B.Sc -
PUNE UNIVERSITY
12.2019
H.S.C -
MAHARASHTRA BOARD
12.2012
S.S.C -
MAHARASHTRA BOARD
12.2010
Skills
Good written and verbal presentation skills
Willing to try new things
Interested in improving efficiency on assigned tasks,
Freight forwarding
Problem solving
Harmonized system codes
Personal Information
Date of Birth: 06/19/94
Gender: Male
Nationality: Indian
Marital Status: Single
Languages
English
Hindi
Marathi
Hobbies and Interests
Travelling
Creating Illusions
Work Skills
Good written and verbal presentation skills.
Willing to try new things and interested in improving efficiency on assigned tasks.
Others
Certified Course in Graphic Designing, Windows XP, Windows, MS Office, MS Excel, MS Power-Point, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Corel Draw