Madhav Kopalle

• Consultant past two years
• Identified and maximized sales opportunities, and increased customer retention rates
• Led sales department with a can-do attitude and high quarterly sales
• Lead Generation and Email Marketing services.
• Firms Servicing
• Deals worth 1 crores

Nuraltech

Bytescare

Wondersoft

• Responsible for revenue retention (GRR) and expansion (NRR) by creating new and up sell business opportunity
• Determining health of an account and demonstrating account performance by conducting QBRs and MBRs with the CXOs and other key stakeholders.

• Provided guidance regarding advertising, product development, and product placement
• Helped to devise a new business model, and steps to support it
• Advanced content marketing initiatives, leading to noticeable successes
• Achieved 4x Online sales in 2019-20 YOY with average ACoS of 15%.

• Augmented to 3x Online Sales in 2017-18 YOY with ACoS < 10%
• Owned product and Responsible for Revenue Generation online and offline worth $ 500K
• Managed relationships with 300+ leading Publishers and Distributors in India, US and UK.

• Created a Startup to provide customer support
• Outsource support activities for client engagement, escalations and technical support
• Billing client for tech and payment related issues
• Refund management and Return order logistics management
• Clients like Wiley, Wolters Kluwer, Mondodorio etc.

• As an account manager, was instrumental in building engagements across the different phases of SaaS project with the clients such as Elsevier, Oxford, Cambridge
• Up-sell of other development projects than SaaS from 1 cr to 2.5 cr
• Negotiations of contracts and Agreements were part of the role.