Summary
Overview
Work History
Education
Skills
Languages
Awards
Websites And Social Links
Skills
Websites
Timeline
Generic

Madhav Mothukuri

Visakhapatnam

Summary

Results-driven QA and CMS Platform Lead with 6 years of experience managing enterprise CMS platforms and overseeing UAT and production testing for high-traffic websites and payment systems. Skilled in AEM and OpenText Teamsite content governance, workflow management, and release validation. Committed to reducing production defects and ensuring regulatory compliance.

Overview

8
8
years of professional experience

Work History

Team Leader - Service Delivery

Amazon
Dartford
04.2024 - 01.2026
  • Led service delivery team to ensure operational efficiency and customer satisfaction.
  • Trained and mentored team members on best practices and company policies.
  • Coordinated daily workflows to meet service level agreements and performance standards.

Test lead

HCL
Greater Noida
12.2021 - 01.2023
  • Led UAT and production testing for payment system updates, validating multigateway integrations and compliance.
  • Reduced post-release defects by ~30% through enhanced UAT coverage and effective release sign-offs.
  • Owned QA and CMS platform governance for McAfee websites supporting 10M+ monthly users.
  • Coordinated cross-functional teams in development, content, and business during release processes.
  • Established content authoring and publishing standards, leading to ~25% decrease in content-related issues.

Associate Q.A L1, Associate process solutions-L2

Publicis Sapient
Gurugram
10.2017 - 12.2021
  • Executed UAT and production validation for 100+ releases with high on-time delivery rate.
  • Governed CMS workflows and approvals to maintain zero critical content defects in production environments.
  • Managed sitemaps and content matrices to improve release traceability, ensuring accurate content delivery.
  • Supported enterprise CMS QA operations for UPS websites, enhancing user experience across global regions.

Education

MBA -

Coventry University
United Kingdom
03.2024

Bachelor of Technology - Civil Engineering

Pydha College of Engineering And Technology
India
04.2014

Skills

  • Test strategy
  • UAT
  • Production Testing
  • Regression Testing
  • Selenium Automation
  • Defect management
  • JIRA
  • SQL
  • Python
  • Excel
  • Adobe Experience Manager (AEM)
  • OpenText TeamSite

Languages

  • Hindi
  • English, Proficient (C2)
  • Hindi, Proficient (C2)

Awards

  • Have been awarded as star performer of the year.
  • Have been nominated for Partnering for Client Impact of team for the hard efforts made.
  • Honored as the standout performer of the year.
  • Recognized with the Star Performer Award for exceptional contributions and dedication throughout the year.

Websites And Social Links

https://www.linkedin.com/in/madhav-rao-/

Skills

UAT, Production Testing, Regression Testing, Selenium Automation, Adobe Experience Manager (AEM), OpenText TeamSite, Content Governance Tools, JIRA, Excel, SQL, Python

Timeline

Team Leader - Service Delivery

Amazon
04.2024 - 01.2026

Test lead

HCL
12.2021 - 01.2023

Associate Q.A L1, Associate process solutions-L2

Publicis Sapient
10.2017 - 12.2021

MBA -

Coventry University

Bachelor of Technology - Civil Engineering

Pydha College of Engineering And Technology
Madhav Mothukuri