Madhava Shetty

Senior software engineer with 5.8 years evaluating company processes, developing CRM workflows and adapting applications for business needs. Skill at preparing technical documentation, supporting fellow developers and testing applications. Creative team player with strong technical and time management skills.

• Platform App Builder | Salesforce Platform developer 1 | Omnistudio developer | Omnistudio consultant
• Vlocity CPQ developer | Vlocity Order Management developer
• SECTOR EXPERIENCE : Banking, Telecommunication , Salesforce Industry
• LANGUAGES : English(conversational), Kannada(Native, fluent), Hindi (Basic), Telugu (Basic)
• Project 1 :: Salesforce Industry [ Nov 2022- Current ][ 3 month]
• Telecommunication: T Mobile (US) : Industry application with Industry CPQ Working as a senior developer, responsible for resolving/unblocking any outstanding issue that team members face during the sprint and reviewing the design doc and guiding the team on implementing the solution using Salesforce industry components like flex card , omniscript , Vlocity EPC , Vlocity CPQ.
• Etc Have accounted for reviewing the code quality and providing the feedback on best practices and code vulnarabilty
• Have worked on the Integration to Amdoc to send the data from salesforce and syncing the Vlocity cart with the response
• Project 2 :: Salesforce Industry [ Oct 2022- Nov 2022 ][ 2 Month ]
• Telecommunication: BT(UK) : Industry application with Industry CPQ + OM Implemented Vlocity OM solution to interact with multiple systems like Ciena Blue Planet ,PEGA and exchange information between them to automate order fulfillment process for telecom products
• Utilized OM features like decomposition, orchestration , Callout , constructing TMF641 http request payload and transforming response and updating SF records with the downstream system response
• Implemented connected and O-Auth with certification generation for secure way of communication
• Project 3 :: Salesforce Industry [ May 2021- Sept 2022][ 1.4 Years ]
• Telecommunication: Optus : Industry application with Industry CPQ + OM A Telecom project which is completely designed to implement order orchestration flow using Vlocity OM
• Have worked on designing and developing product models and creating decomposition mappings , orchestration definitions
• Have worked on configuring Decomposition mappings , Callout, Auto task , push event , manual task
• Responsible for handling callouts to different systems supporting all types of http requests dynamically
• Have created a framework using Industry tool and apex to drive callouts with dynamic header , URL parameter setting ,capturing error handling scenarios and custom retry scenarios on orchestration plans
• Implemented processing of complex downstream system JSON data to align it with salesforce entities like Fulfillment request line items (technical product)
• Have customized Order Management to achieve resuming orchestration during system offline mode , enforcing orchestration items to run sequentially while they are in parallel swimlane
• Madhava Shetty | madhava.shetty57@gmail.com Page 2 / 4 Driving code review and build review during each phase of development
• To reduce the development time in the current project , I have built a tool using lighting components and LWC which could read and Inline editing of Vlocity JSON attributes , merge elements , performing deep search inside Vlocity components like OS,VIP which are reusable in nature
• Project 4 :: Salesforce Industry [ August 2019- May 2021 ][ 1.8 Years ]
• Telecommunication: H3GUK : Industry application with Industry CPQ A Telecom project which is completely designed to implement order enrichment processes on top of
• Vlocity CPQ ,EPC,Vlocity digital platform tools
• I have worked on implementation of Vlocity CPQ like product configuration , Context rule, DC
• APIs, Advance Rules ,Promotions , Vlocity functions, field Mapper, Offer migration Plan I have owned Telecom specific flows like SIM replacement, PUK unblock , Services activation ,Buy data pack ,Buy addon
• Have done impact analysis of Vlocity CPQ API s over every upgrade and monitoring issues with the support team if any found during the upgrade
• Have Implemented Complex logic like designing an eligibility rule which is based on product attributes
• Created context rule for the eligibility criteria of the product ,which includes creation of Rules set ,Rules ,context dimension and handling complex logic through Vlocity custom functions
• Have worked on Migration of Hybris CPQ API to DC API and centralizing the existing logics and functionality as DC-API no longer supports order context
• Worked on DC API implementation like implementing getoffers API ,Create basket ,create ecom cart API ,customisation of DC API response like trimming or adding additional pricing nodes for attribute based pricing
• Worked on Vlocity Omniscript (Optimises OS) Vlocity Integration procedure ( Error handling , optimized coding) Data Raptors ( Extract and POST ) Vlocity Action ( Overriding default behavior of CPQ hybrid cart ) Vlocity DX ,Source tree, Bit Bucket (Deployment) Have worked on implementation of Change Price Plan (Offer migration /replace offer)
• Madhava Shetty | madhava.shetty57@gmail.com Page 3 / 4
• Project 5 :: Salesforce Implementation [ August 2017- July 2019] [2 Years ]
• Wells Fargo community : Built a community using SFDC tool We built a community using Salesforce CRM with lightning framework based on Napil template
• Have created a lot of custom lightning components to meet the business requirement
• Implemented Single sign on functionality and enhanced the functionality using custom JIT handler and login flow
• Setting up SEO properties in community and preventing certain community pages from not being indexed in google search engine by controlling robot.txt and sitemap.xml propagation
• Provided maintenance support to the Production(Live) over latest Salesforce release , CR, sandbox refresh ,Modification in the requirement, code review, impact analysis
• Trainings
• Salesforce CRM training
• Vlocity CPQ and Platform essential training
• Vlocity order management training
• Vlocity LWC training
• AWS training
• Higher Education
• Bangalore University – BE
• UVCE ,Bangalore
• Personal information
• Address: s/o Bhaaskara shetty, Yenikere mane,salvady,salvady post ,kundapura(T),Udupi (D),Pin-576222