Summary
Overview
Work History
Education
Skills
Interests
Languages
Additional Information
Timeline
Generic
Madhava Chary Thudimilla

Madhava Chary Thudimilla

Human Resources
H. No:11-2-489/7, Namalagundu, Seethaphalmandi,TG

Summary

To make my career in the Experienced Human Resources professional with a passion for career advancement. Strong management skills drive mutual growth in a professional setting. Skilled in employee relations and recruitment, excelling in tackling challenges. Recognized for fostering a collaborative team environment and achieving organizational objectives. Known for reliability, adaptability, expertise in conflict management, and talent acquisition.

Overview

8
8
years of professional experience

Work History

Human Resources Coordinator

Princess Cruises
01.2024 - 07.2025
  • Provided personalized advice to employees on various matters, maintaining strict confidentiality.
  • Offered holistic educational, emotional and personal support to employees from varied backgrounds, tailoring care to suit individualized needs.
  • Dealt with employee concerns, including benefits, annual leave and career development, to maintain satisfaction and increase retention.
  • Remained knowledgeable in company policies and updates to reliably answer employee benefit queries.
  • Answered department emails and phone calls within target timeframes for timely employee communications.
  • Assisted with employee onboarding processes by training recruits in company best practices, company regulations and benefit entitlements.
  • Analyzed department expenses, scrutinizing areas for possible cost cuts to improve business efficiency.
  • Organized various events to encourage and engage employees, fostering a positive work environment and promoting teamwork.
  • As an Administration activist, handled various logistics tasks such as Procurement, Transportation Coordination, Event planning and Management, Inventory Management, Vendor Management,etc
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Coordinated and administered employee health insurance and retirement plans.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.

Assistant Provision Master

Princess Cruises
03.2023 - 11.2024
  • Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand.
  • Used inventory management system to maintain accurate order records.
  • Cleaned and tidied storage areas to maintain health and safety standards.
  • Received incoming stock from suppliers and verified details and dimensions against purchase orders before input into inventory systems.
  • Monitored sales reports and market trends to highlight issues with transactional processing with effects on stock integrity.
  • Devised and delivered initiatives to reduce operating costs and boost customer experience through up-to-date stock control measures and systems.
  • Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.

Airport Operations Customer Service Officer

INTERGLOBE AVIATION LIMITED (INDIGO AIRLINES)
08.2019 - 11.2022
  • Upsold clients on travel itinerary add-ons, building inclusive packages to offer competitive rates.
  • Assisted customers with finding favourable rates for desired reservation dates, times and locations.
  • Dealt with complex complaints and angry customers professionally and politely, resolving issues with favourable solutions.
  • Maintained excellent customer satisfaction by offering friendly, helpful and informative customer service.
  • Maintained excellent team relationships by helping colleagues during complicated or difficult customer calls.
  • Communicated with customers through phone calls, online chats and emails to assess customer needs and provide solutions.
  • Kept client and company files safely stored on CRM system to comply with confidentiality laws and regulations.
  • Kept up-to-date on company best practices, procedures and regulations to best meet customer needs.
  • Built and maintained strong working relationships with colleagues to help deliver exceptional customer service.
  • Identified problem areas for customer care department and presented ideas for improvement.
  • Developed rapport with customers quickly to identify needs and provide solutions.

Industrial Trainee

ITC KAKATIYA
12.2017 - 04.2018
  • Shadowed senior staff members during practical work, gaining insight and expertise in industrial operations and procedures.
  • Developed excellent working knowledge of industry trends and improvements in processes.
  • Collaborated with team members to achieve target results.
  • Prepared orders to deliver excellent presentation and quality standards.
  • Assisted with diverse food preparation tasks, chopping vegetables and garnishes to support high-volume shifts.
  • Regularly conducted deep cleans of kitchen and storage areas to maintain hygiene.
  • Adapted food preparation methods to meet vegan, vegetarian and gluten-free dietary requests.
  • Chopped, mixed and prepared ingredients for line cooks ahead of busy periods.
  • Disposed of waste, recyclables and out-of-date stock, sorting into proper receptacles for pickup.

Education

Human Resources Management

David Memorial Institute of Business Administration
2022

BHMCT - Hotel Management

Pioneer Institute of Hotel Management, Osmania University
Hyderabad, India
2019

Intermediate - MEC

Sharadha Junior College
2016

Secondary School of Certificate - SSC

Amaravathi Talent School
2013

Skills

  • Performance evaluation
  • Workforce planning
  • Recruitment strategies
  • MS Office
  • Problem Solving
  • HR policies compliance
  • Exceptional communicator
  • Maintains confidentiality
  • Recruitment management
  • Attention to Detail
  • Ambitious
  • Employee relations

Interests

EXTACURRICULAR ACTIVITIES 

  • Participated in 101 dining service at Taj Falaknuma Palace, Hyderabad.
  • Conducted many cultural events in the college.
  • Participated in cricket inter school championship in Hyderabad.
  • Participated in Blood Donation Camp, Conducted by Pioneer Institute of Hotel Management.

INTERESTS AND HOBBIES 

  • Playing Cricket, Blogger, Reading Books.

Languages

  • English, Hindi, Telugu

    • Additional Information

    ACHIVEMENTS

    • I was president for Cultural Committee Club of PIHM.
    • I was elected as a assistant college representative for the year 2018 - 2019.
    • Received award and certificate for emerging hospitality leader in 2019
    • Received award and certificate for aspiring hotelier in 2019.
    • Received 6E Food Controller recognition from Interglobe aviation limited in the year 2021.
    • Received an Award for Best Employee from Interglobe aviation limited in the year 2019.
    • Travelled around world for 2 times as a explorer and an employee in Princess Cruises.

    Timeline

    Human Resources Coordinator

    Princess Cruises
    01.2024 - 07.2025

    Assistant Provision Master

    Princess Cruises
    03.2023 - 11.2024

    Airport Operations Customer Service Officer

    INTERGLOBE AVIATION LIMITED (INDIGO AIRLINES)
    08.2019 - 11.2022

    Industrial Trainee

    ITC KAKATIYA
    12.2017 - 04.2018

    Intermediate - MEC

    Sharadha Junior College

    Secondary School of Certificate - SSC

    Amaravathi Talent School

    Human Resources Management

    David Memorial Institute of Business Administration

    BHMCT - Hotel Management

    Pioneer Institute of Hotel Management, Osmania University

    Similar Profiles

    CREATE PROFILE
    Madhava Chary ThudimillaHuman Resources