MADHAVAN KRISHNAN
TIRUVALLUR
Summary
Dynamic IT professional with extensive experience at SERAMA LOGISTICS PVT LTD, excelling in network management and ERP solutions. Proven ability in customs clearance and asset maintenance, coupled with strong problem-solving skills. Expertise in Windows OS installation and technical support ensures seamless operations and user satisfaction.
Overview
12
12
years of professional experience
Work History
Sr. Executive –IT & Customs
SERAMA LOGISTICS PVT LTD
Sriperumbudur
07.2020 - Current
- Supervised network security through management of firewall, router, access point and switch settings.
- Maintained hardware and software across servers, desktops, laptops, workstations, printers and CCTV systems.
- MS outlook configuration, Outlook backup & restore and troubleshooting
- OS installation Win Server 2008, 2012, 2016, Windows 7, 8 and 10 & 11
- Installed and maintained various standard software’s as per requirements.
- Co-ordination with ISP service providers and softer providers to resolve the errors and issues.
- Resolved daily user issues diplomatically and technically.
- Oversaw upkeep of hardware and software systems.
- Performed assembly and troubleshooting of hardware components.
- Managed vendor relations to address hardware concerns.
- Proficiently managed Bill of Entry filings using IceGate and SEZ Online systems.
- Proficient at managing customs processes for various commodities.
- Possesses outstanding knowledge in WMS and ERP applications.
- Managed warehouse operations efficiently.
- Aided in the process of shipment clearance for both customers and buyers.
Technical Support Engineer
SATHAREN ENTERPRISES
Chennai
09.2015 - 08.2017
- Troubleshooting hardware and OS Issues
- Assembling, hardware up gradation troubleshooting
- Managing LAN network, wireless access points and CPE configuration
- All type of CCTV installation, Managing IP Address in IP Cameras
- DVR and NVR installation and configuration
- Client’s problems solving through diplomatically and technically daily
System Support Engineer
WENDT INDIA LIMITED
Hosur
02.2013 - 02.2014
- Managing Desktop/Laptop and workstations
- Managing Network/Desk Jet Printers and Plotters
- Managing LAN network and wireless access points
- Asset Maintenance
- Co-coordinating with vendor for hardware issues
- Data Cards configure and troubleshooting
Education
Vocational Diploma - Computer Networking
Govt. Industrial Training Institute
Ambattur, Chennai06-2010
Vocational Diploma - Mech. Computer Hardware
Govt. Industrial Training Institute
Ambattur, Chennai06-2009
Hr. Sec. -
Mahakavi Baharathiyar Hr. Sec. School
Kasuva Village,ThiruvallurSSLC -
Dasar’s High School
ThiruninravurSkills
- Manage Network Devices (Firewall, Router, Switch and Access point)
- Manage Desktop/Laptop, Workstation and Server Administration
- Cable Crimping, IP Configuration and File Sharing
- OS installation, Active Directory & Partitioning Knowledge
- Virus removal and Data Recovery Specialist
- MS Office (2010, 2013, 2016, 2019, Office 365) Outlook and mail Configuration
- Managing Surveillance Equipment's (DVR, NVR, CCTV Camera and Access control Devices)
- Customs Documentation Bill Filing
- Customs Clearance
- Supply Chain Management
- Warehousing & Transportation Management
- Inventory Management
- Client Assistance
- Skilled in Preparing Commercial Proposals
Projects Completion
SERAMA LOGISTICS PVT LTD, Implement the IT Infrastructure (Domain Server, Firewall, Router, and Access Point)., ERP application Design and Develop team co-ordination., RF installation (Site to site broad band connection)., Customs Bill Filing Software implementation, training and customization.
Languages
- Tamil
- English
Disclaimer
I hereby declare that all the information furnished above are true to the best of my knowledge and belief.
Skill Set
Handling Firewall, Switches, Routers and Access points., Handling Server, Workstation, Laptop and Desktop and network printers., IP addressing, File Sharing, Administration, Crimping and Cable Connection., Operating Systems for XP, Win7, Win8, Win10 and Server 2003, 2008, 2012 & 2018 Active Directory and Hard disk partition., Expert in Data recovery And Virus removal., MS Office 2010, 2013, 2016, 2019 and Office 365., Good Knowledge in outlook configuration, backup & restore and troubleshooting., All Type of Bill of Entry filing through SEZ Online and Ice Gate Platform, Expert in Customs clearance various commodity, Supply Chain Management, Warehousing, Transportation Management, Inventory Management, Expert in All type of Surveillance (CCTV) Camera installation., DVR, NVR, BIOMETRIC Installation and Configuration.
Personal Information
- Age: 34
- Date of Birth: 02/07/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Sr. Executive –IT & Customs
SERAMA LOGISTICS PVT LTD
07.2020 - Current
Technical Support Engineer
SATHAREN ENTERPRISES
09.2015 - 08.2017
System Support Engineer
WENDT INDIA LIMITED
02.2013 - 02.2014
Vocational Diploma - Computer Networking
Govt. Industrial Training Institute
Vocational Diploma - Mech. Computer Hardware
Govt. Industrial Training Institute
Hr. Sec. -
Mahakavi Baharathiyar Hr. Sec. School
SSLC -
Dasar’s High School
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