Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Madhavi Gorrepati

Madhavi Gorrepati

Ongole

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Reliance
Ongole
06.2019 - Current
  • Greeted customers and identified their needs.
  • Answered phone calls from customers promptly and courteously.
  • Kept work area neat, clean, and well-stocked at all times.

Customer Service Associate

More Super Market
ONGOLE
05.2021 - 08.2022
  • Assisting the customers of their queries and helping

them of their needs.

Education

Master of Arts - Telugu

Andhra University
Vishakapatnam
04-2024

Bachelor of Science - Botany, Zoology, Chemistry

Acharya Nagarjuna University
Guntur
05-2022

Skills

  • Appointment Scheduling
  • Customer Support
  • Team Collaboration
  • Regulatory Compliance

Languages

Telugu
First Language

Timeline

Customer Service Associate

More Super Market
05.2021 - 08.2022

Customer Service Associate

Reliance
06.2019 - Current

Master of Arts - Telugu

Andhra University

Bachelor of Science - Botany, Zoology, Chemistry

Acharya Nagarjuna University
Madhavi Gorrepati