Madhavi Raje
Assistant Manager TCS
Thane
Summary
A results-driven professional with 12 + years of experience in KYC, AML, and Compliance. Possessing a strong understanding of global markets and cultural nuances, I excel at managing diverse projects, adapting to new challenges, and fostering effective cross-functional collaborations. My expertise lies in risk assessment, regulatory compliance, and developing high-quality customer relationships, demonstrating a steadfast commitment to service excellence.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Assistant Manager
Tata Consultancy Services
Thane
12.2021 - Current
- Led and mentored an 8-member team, driving achievement of strategic goals and ensuring team development
- Served as a Subject Matter Expert (SME) in Fraud, AML, and KYC, providing end-to-end support for identification, assessment, and development, including comprehensive AML/CTF risk monitoring for APAC and US clients
- Managed end-to-end KYC recertification, encompassing document procurement, third-party checks, and blacklist screenings, while ensuring meticulous data entry, archiving, and static data updates
- Handled client query resolution, performed ongoing quality control for client due diligence, and actively worked to improve KYC SLA adherence and applicant submission response times
- Developed and implemented a KYC checklist tool to streamline client onboarding and improve compliance review efficiency
- Executed customer risk assessments and enhanced due diligence investigations, effectively mitigating AML exposure
- Collaborated cross-functionally with compliance, business, and global KYC teams to interpret and implement new AML policies, streamline reporting, and resolve documentation gaps
Senior Associate
BNP Paribas ISPL
Mumbai
01.2018 - 09.2021
- Executed comprehensive KYC screenings for individuals and entities
- Managed end-to-end KYC processes (CDD, SDD, EDD) for ongoing customers, ensuring compliance with defined procedures and regulatory requirements
- Conducted and documented all necessary KYC screenings for clients
- Performed periodic and annual reviews for existing clients based on their risk classifications (Low, Medium, High)
- Cultivated and maintained strong relationships with new and existing clients, providing expert guidance
- Resolved client concerns, complaints, and inquiries promptly to ensure high customer satisfaction
- Developed and presented documentation, status reports, and presentations
- Addressed client queries and provided analytical support via calls
- Stayed current with regulatory changes and requirements pertaining to client KYC, suitability, and documentation
Senior Analyst
eClerx Services Private ltd
Mumbai
10.2014 - 12.2017
- Reviewed entities for Know Your Customer (KYC) compliance according to firm policies
- Conducted Anti-Money Laundering (AML) checks on clients
- Managed data collection and reporting activities
- Performed screenings on entities and individuals for Politically Exposed Persons (PEP) and adverse media
- Ensured Enhanced Due Diligence (EDD) was completed on all high-risk entities
- Executed comprehensive background checks on clients and their entities
- Responsible for managing KYC operations for a large Investment Bank
- Built domain expertise across supported processes, assisted in speedy remediation of issues, implemented process improvements, and built/enhanced controls to prevent future escalations
- Ensured process documentation was consistently updated
Associate
State Street Syntel Services Pvt Ltd
Mumbai
04.2013 - 10.2014
- Conducting Enhanced Due Diligence (EDD) and Special Due Diligence (SDD) for suspicious accounts
- Performed KYC for Low and medium risk client
- Performed Screening on PEP and adverse news media
- Liaising with regulatory bodies about industry practices and reviewing compliance periodically
- Monitoring systems, processes, and adherence to statutory guidelines continuously
- Supervising compliance with audit recommendations and RBI procedures and internal policies
Education
MBA - Finance
Indira Institute of Business Management
Mumbai04-2012
B. Com -
SIES, Mumbai University
Mumbai04-2009
Skills
- Operations Management
- Team Leadership
- Know Your Customer (KYC)
- Anti-Money Laundering (AML)
- Counter-Terrorism Financing (CTF)
- Compliance
- Enhanced Due Diligence (EDD)
- Special Due Diligence (SDD)
Certification
Certified Anti-Money Laundering and Compliance Expert (CAML)
Accomplishments
- Special Initiative Award (TCS 2025): Received for a significant special initiative
- Awarded 'Syntel Champ' (September 2013) for outstanding performance
- Received a Spot Award (September 2015) for rapid product mastery and successful transition to an Auditor role
- Earned a Spot Award (October 2017) for adeptly managing Resource Utilization and Quality reports, coupled with effective client negotiation
Timeline
Assistant Manager
Tata Consultancy Services
12.2021 - Current
Senior Associate
BNP Paribas ISPL
01.2018 - 09.2021
Senior Analyst
eClerx Services Private ltd
10.2014 - 12.2017
Associate
State Street Syntel Services Pvt Ltd
04.2013 - 10.2014
MBA - Finance
Indira Institute of Business Management
B. Com -
SIES, Mumbai University
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Parikshit ParabParikshit Parab
Techno Functional Senior Talent Acquisition at Kale Logistics SolutionsTechno Functional Senior Talent Acquisition at Kale Logistics Solutions