Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
MADHEY JOSEPH VASANTHA KUMAR

MADHEY JOSEPH VASANTHA KUMAR

Visakhapatnam

Summary

My objective is to secure a position with an organization that can leverage my existing skills to contribute to its growth. I am highly motivated to learn new skills and thrive in the competitive market segment. I strongly believe in the power of effective teamwork, as I am convinced that Together Everyone Achieves More. By working in collaboration, we can ensure the overall success of the organization. I am committed to achieving the objectives of the organization within set deadlines, for the mutual benefit of the employer and employee.

Overview

25
25
years of professional experience

Work History

Head Marketing & Operations

Queens NRI Hospital
VISHAKHAPATNAM, ANDHRA PRADESH
09.2016 - Current

Developed, implemented, and enforced Marketing &operational policies and procedures.

  • Monitored performance metrics to identify areas of improvement in Marketing & operational efficiency.
  • Led cross-functional teams in the development of new products and services.
  • Collaborated with senior management on strategic planning initiatives.
  • Managed budgets for Marketing & operations departments and ensured cost-effectiveness.
  • Analyzed Doctors feedback to identify opportunities for process optimization.
  • Negotiated contracts with vendors and suppliers to secure competitive pricing.
  • Established quality assurance standards across all departments within the organization.
  • Ensured compliance with applicable laws, regulations, and industry standards.
  • Created reports that tracked key performance indicators related to Marketing & operations objectives.
  • Identified potential risks associated with Marketing & operations activities and developed mitigation strategies.
  • Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
  • Developed long-term strategies for improving Marketing & operational efficiency while maintaining high quality service levels.
  • Oversaw the maintenance of equipment used in daily operations activities.
  • Recruited, hired, trained, coached, evaluated, and terminated personnel as necessary.
  • Launched IVF department in the hospital and taking care of IVF Department activities.
  • Established partnerships with external organizations such as customers or vendors for mutual benefit.
  • Conducted regular meetings with department heads to review progress towards Marketing & operational goals.
  • Delegated work to Marketing & operational staff, setting priorities and goals.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting Doctor relationships.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Used excellent verbal skills to engage Doctors in conversation and effectively determine needs and requirements.
  • Formed and sustained strategic relationships with Doctors.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Completed thorough opening, closing, and shift change functions to maintain Marketing &operational standards each day.
  • Implemented campaigns and promotions to help with developing Hospital services.
  • Reviewed financial statements and sales activity reports to measure goal achievement.

Business Development Manager

MORPHEUS LIFE SCIENCES PVT LTD
VISHAKHAPATNAM
06.2012 - 05.2016
  • Company Overview: Morpheus Life Sciences Pvt Ltd is An Indo-German Fertility Centre's in India.
  • I Worked as Business Development Manager at Vizag H.Q.
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential Doctor clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Maintained a database of existing customers and prospective leads.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Conducted CME'S and Doctor conferences to network with potential Patients.
  • Collaborated with marketing team members to design promotional materials.
  • Analyzed customer feedback to identify areas for improvement in products and services offered.
  • Researched target markets to understand the needs of current and potential customers.
  • Provided training to sales staff on effective communication techniques when dealing with clients.
  • Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
  • Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
  • Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
  • Collaborated with internal teams for successful execution of projects.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
  • Implemented CRM strategies to improve customer engagement and retention.
  • Coordinated with marketing teams to develop promotional materials and campaigns for target markets.
  • Led cross-functional teams to drive project completion and ensure alignment with strategic goals.
  • Delivered presentations to senior management and stakeholders to report on progress and results.
  • Managed budgets and resources efficiently to maximize return on investment.
  • Facilitated training and development programs for sales and business development teams.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Coached, developed and motivated team to achieve revenue goals.

Area Manager Sales & Marketing

MMC healthcare ltd
VISHAKHAPATNAM
11.2004 - 05.2012

Worked as Area manager looking after Coastal Andhra,East and West Godavari area Medical Representatives.

  • Provided guidance on the implementation of new policies and procedures to my Team.
  • Scheduled regular meetings with my teams to discuss objectives, performance metrics and Doctors feedback.
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Investigated Doctor complaints promptly, identified root causes and implemented corrective actions.
  • Coached My Medical Representative Team on developing effective sales strategies and building Doctor's loyalty.
  • Assisted my team members in preparing annual budget estimates for their respective locations.
  • My team achieved Top 6 th Rank all over India in our Annual Sales Achievement and me and my team earned Incentives from our Company.




Medical Representative

CENTAUR PHARMA
VISHAKHAPATNAM
06.1999 - 05.2004
  • Worked as Medical Representative at vizag H.Qs and covered entire coastal Andhra Doctors,Chemists and our Distributors to Promote our Pharma Medicines.
  • Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
  • Organized sales presentations, seminars, and workshops for medical professionals in order to promote product awareness.
  • Conducted market research to identify target markets and develop strategies for increasing sales volume.
  • Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
  • Collaborated with marketing teams on promotional materials such as brochures and leaflets.
  • Provided technical support to physicians by answering questions about product features, benefits, and uses.
  • Created detailed reports of sales activities including customer feedback, competitor analysis, and market trends.
  • Maintained records of sales activities such as appointments made, calls placed, samples distributed.
  • Conducted CME'S and Doctor Conferences in order to introduce and Promote our products to potential customers.

  • Researched competitors' offerings in order to create competitive advantages for company's products.
  • Prepared monthly progress reports detailing successes achieved during the period covered.
  • Monitored inventory levels at retail outlets ensuring adequate stock was available at all times.
  • Adhered strictly to ethical guidelines when promoting medications or medical devices.
  • Developed relationships with key opinion leaders within the medical community.
  • Provided feedback from field visits regarding product performance and issues encountered.
  • Managed smooth and effective communication among physicians, patients, families and staff.
  • Demonstrated medical products to new and existing customers.
  • Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.

Education

B.Sc - Biology

Andhra University
01.1992

Skills

  • Center Manager
  • Marketing Manager
  • Business Development And Marketing
  • Team Management
  • Team Manager
  • Branch Operations
  • Organizational Development
  • Safety Management
  • Business Analysis
  • Cross-functional coordination
  • Performance Improvement
  • Customer Retention
  • Inventory Management
  • Quality Assurance
  • Resource Allocation
  • Data Analysis
  • Revenue Generation
  • Customer Service Management
  • Program Administration
  • Administrative Management
  • Business Forecasting
  • Employee Development
  • KPI Tracking
  • Department Oversight
  • Cost Control
  • Sales Tracking
  • Operations Oversight
  • Performance Evaluations
  • Project Management
  • Recruitment
  • Sales Strategies
  • Sales Promotion
  • Hiring and Onboarding
  • Effective Communication
  • Direct Sales
  • Employee Relations
  • Staff training/development
  • Policy Development
  • Strategize business plans
  • Operations Management
  • P&L Administration
  • Employee reviews
  • Staff Management
  • Time Management
  • Systems implementation
  • Task Prioritization
  • Supplier Monitoring
  • Policy Development and Enforcement
  • Effective leader

Languages

  • Telugu
  • Hindi
  • English

Personal Information

  • Total Experience: 23 Years 6 Months
  • Date of Birth: 06/02/70
  • Gender: Male
  • Marital Status: Married

Languages

Telugu
First Language
English
Proficient
C2
Hindi
Advanced
C1

Timeline

Head Marketing & Operations - Queens NRI Hospital
09.2016 - Current
Business Development Manager - MORPHEUS LIFE SCIENCES PVT LTD
06.2012 - 05.2016
Area Manager Sales & Marketing - MMC healthcare ltd
11.2004 - 05.2012
Medical Representative - CENTAUR PHARMA
06.1999 - 05.2004
Andhra University - B.Sc, Biology
MADHEY JOSEPH VASANTHA KUMAR