Summary
Overview
Work History
Education
Skills
Software
Timeline
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Madhu Nigam

Madhu Nigam

Administration
Agra, Uttar Pradesh

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

Administrative Assistant

Genesis Solutions
Noida, Uttar pradesh
04.2022 - Current
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

E-Commerce Executive

Harsons Surgical & Medico
Agra, Uttar Pradesh
08.2021 - 03.2022
  • I used to work as an e-commerce executive in Harsons Surgical & Medico there I managed e-commerce accounts like - Amazon, Flipkart, Meesho, Alibaba.com etc.
  • Coordinate order processing, delivery and returns of customer orders.
  • Ensure the fulfillment of customers order via store pick or delivery service.
  • Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
  • Worked with third-party partners to coordinate website promotional activity.
  • Monitored online feedback provided by customers regarding services and products to identify points for improvement.


Education

High School Diploma -

Board of High School, Uttar Pradesh
Agra, Uttar Pradesh
07.2010 - 06.2011

12th - Science Education

Board of High School&intermediate, Uttar Pradesh
Agra, Uttar Pradesh
07.2012 - 05.2013

Bachelor of Science - Mathematics

Dr. Bhim Rao Ambedkar University, Agra
Agra College , Agra
08.2013 - 06.2016

Skills

Office administration

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Software

Basic knowledge of Mysql

Ms office suite

Timeline

Administrative Assistant

Genesis Solutions
04.2022 - Current

E-Commerce Executive

Harsons Surgical & Medico
08.2021 - 03.2022

Bachelor of Science - Mathematics

Dr. Bhim Rao Ambedkar University, Agra
08.2013 - 06.2016

12th - Science Education

Board of High School&intermediate, Uttar Pradesh
07.2012 - 05.2013

High School Diploma -

Board of High School, Uttar Pradesh
07.2010 - 06.2011

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