Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Madhu V

Bangalore

Summary

A multi-faceted professional accustomed to proven management skills, having expertise in executing prestigious projects of large magnitude within strict time schedules; targeting challenging and rewarding opportunities as a Scrum Master with a reputed organization

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Software Developer

GSPANN Technologies
Bangalore
08.2022 - 06.2024
  • Led the development of Salesforce Commerce Cloud (SFCC) B2C applications, guaranteed compliance with client specifications and industry standards to provide outstanding user experiences
  • Developed digital storefronts, leveraging advanced SFCC features like Pipelines and Controllers, while adjusting Business Manager settings to enhance overall functionality
  • Identified and addressed intricate technical challenges associated with e-commerce platforms in SFCC and applied analytical skills to troubleshoot issues and execute effective solutions
  • Collaborated with cross-functional teams to incorporate innovative features, thereby improving the overall functionality of e-commerce applications and boosting customer engagement
  • Executed comprehensive testing and quality assurance procedures to verify the reliability and performance of developed applications, consistently following best practices in software development
  • Maintained detailed documentation of technical specifications and project progress, promoting transparent communication among stakeholders and ensuring clarity throughout the development lifecycle
  • Trained junior developers by offering mentorship and support, fostering their professional development and improving overall team performance
  • Engaged in strategic planning discussions to pinpoint opportunities for process enhancements and technological innovations within the organization

Catalog Specialist (Scrum Master)

Amazon Development Centre
Bangalore
04.2016 - 12.2021
  • Facilitated Scrum events/ ceremonies such as Backlog Refinement, Sprint Planning, Daily Stand-ups, Sprint Review and Sprint Retrospective
  • Facilitated SAFe ceremonies, including PI Planning, Innovation and Planning, and system Demos
  • Effectively helped the team remove blockers, impediments and challenges faced
  • Monitored team adherence to agile processes and SLAs during project execution, identified issues, and assisted teams in resolving them
  • Worked with other Scrum Masters in successfully implementing the project which had several dependencies using SAFe methodology
  • Managed the end-to-end delivery of the deliverables committed using milestones
  • Collaborated with the development team to establish clear quality standards and ensure deliverables met those standards at the end of each sprint
  • Acted as the primary liaison between the development team and clients by fostering clear communication and managing expectations
  • Implemented and maintained Agile metrics to monitor team velocity and sprint progress using Burn-down chart in Jira
  • Conducted Agile training sessions for new team members and stakeholders to foster an Agile mindset
  • Presented project progress and completion to all the stakeholders during ART sessions
  • Maintained an attendance tracker for teams to facilitate capacity planning
  • Effectively collaborated with various teams and communicated with stakeholders
  • Created test cases and scenarios, and assisted team members with manual testing in Machine learning migration before pushing it to the production environment
  • Led the team in resolving bugs and implementing enhancements in Machine learning migration
  • Worked collaboratively with Product Owners to manage the product backlog efficiently, handle new requests effectively, and ensure backlog items were aligned with sprint goals

Business Analyst

Coach Nutrachem India Pvt. Ltd
Bangalore
08.2012 - 03.2016
  • Responded to inquiries from UK and Japan offices regarding product specifications, pricing, and lead times, ensuring timely and accurate communication
  • Conducted market analysis for herbal extract products, identified trends and positioning strategies to enhance competitive advantage
  • Assisted in vendor selection and bid evaluations, collaborated with senior management to ensure optimal procurement decisions
  • Engaged with suppliers to resolve delivery discrepancies and pricing issues, maintained strong relationships to facilitate smooth operations
  • Managed customer relationships to ensure timely delivery and satisfaction, actively addressing any concerns or issues that arise

Education

MBA - Finance And Marketing

M S Ramaiah College
Bangalore
06-2012

Skills

  • Scrum Master
  • Project management
  • Quality assurance
  • Software development
  • SAFe framework
  • Salesforce Commerce Cloud
  • Team mentoring
  • Stakeholder management
  • Jira
  • Integration/Continuous Deployment (CI/CD)

Accomplishments

  • Star of the Quarter award at GSPANN Technologies (Q1 2023)
  • Nominated as the management representative for ISO 9001:2000 certification, displaying commitment to quality and operational excellence
  • Multiple quarterly awards at the Amazon Development Centre, successfully mentored two L2 associates at the Amazon Development Centre, and guided them to achieve promotion to L3 positions
  • Half-yearly award at the Amazon Development Center
  • Resolved critical production issues related to penny rounding, ensuring compliance with financial regulations, and maintaining operational integrity
  • Implemented a comprehensive bag feature for in-store pickup and ship-to-store shipments, which enhanced customer trust and satisfaction
  • Conducted in-depth testing and quality assurance processes, ensuring that all developed applications met stringent performance and reliability standards
  • Analyzed data trends to identify gaps in catalog management, recommended actionable solutions that led to a significant improvements in operational effectiveness

Certification

  • PMP trained Certification from Henry Harwin
  • Salesforce ceritified AI associate

Timeline

Senior Software Developer

GSPANN Technologies
08.2022 - 06.2024

Catalog Specialist (Scrum Master)

Amazon Development Centre
04.2016 - 12.2021

Business Analyst

Coach Nutrachem India Pvt. Ltd
08.2012 - 03.2016

MBA - Finance And Marketing

M S Ramaiah College

Similar Profiles

CREATE PROFILE
Madhu V